Provide guidance to consultants with less experience in order to achieve set goals
Help with the implementation of different projects on the scope
Address the infrastructure and Cloud platforms according to customer needs.
Develop effective and efficient solutions that provide desired performance
Senior Consultant at Red Hat
Coordinate the workflow among Cloud teams, users, and yourself
Analyze and fix existing code base to address new requirements
In this role, you will participate in the customer enterprise development by helping make our solutions both practical and workable for customer businesses.
You'll lead the on-site implementation of Red Hat's technologies.
Experiences in Openshift, Red Hat Enterprise Linux or Ansible Automation Platform.
You'll work to gain an understanding of the infrastructure and business needs of our customers, make recommendations that will lead to the resolution of their problems, and help them make strategic decisions.
Deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a variety of issues.
Collaborate with other support engineers and other internal teams and external parties during the problem resolution process.
Outstanding troubleshooting skills and passion for problem solving and investigation
Requirements
5+ years of experience as a Cloud or Infrastructure consultant
Soft skills to lead complex projects.
Experience working as a support or development engineer for a Platform-as-a-Service provider or hosting service
5+ years of experience working with Linux or Unix operating systems
Proficient with Kubernetes internal architecture and sound knowledge of container technologies and the tools and challenges around them
Experience with Red Hat OpenShift configuration, implementation, and support.
Experience in Red Hat Enterprise Linux.
Experience with software containers and with implementing software containers
Experience with monitoring tools like Prometheus or Observer
English proficiency; upper intermediate-advanced verbal, written, and reading
Knowledge in Automation tools as Ansible Automation Platform.
Ability to work in a high-performance and dynamic environment
About Red Hat
Inclusion at Red Hat
Equal Opportunity Policy (EEO)
Benefits
Remote work optionsFlexible schedule
Additional Information
The Red Hat Consulting Services team is looking for a Cloud Senior Consultant with significant experience in Infrastructure to join us in Mexico City, Mexico.
You will participate in customer enterprise development by helping make our solutions both practical and workable for customer businesses.
You'll lead the on-site or remote implementation of Red Hat's technologies. As a Cloud Consultant, you will work to gain an understanding of the infrastructure and business needs of our customers, make recommendations that will lead to the resolution of their problems, and help them make strategic decisions.
You will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics.
In this role you'll work closely with application teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities in the cloud. Work location is flexible
Red Hat · Remote