Technical Support: Provide expert-level support for ECAD tools, specifically focusing on schematic capture and PCB layout workflows, with a broad understanding of EDA tools in general.
Workflow Automation: Develop and maintain scripts (using Python, Perl, or similar languages) to automate design tasks, improve data integrity, and streamline the design-to-manufacturing flow.
Infrastructure Management: Manage and maintain Linux-based EDA environments; provide secondary support for Windows-based design workstations.
License Administration: Manage EDA license servers, monitor usage, and troubleshoot checkout issues to ensure maximum availability for the design team.
Tool Lifecycle Management: Coordinate tool upgrades, patch rollouts, validation, and associated user communication and training.
Documentation & Knowledge Sharing: Create and maintain technical documentation, standard operating procedures (SOPs), internal best practices, support knowledge bases, and user guides for the design community.
Requirements
Bachelor of Science in Electrical Engineering + 6 years of related experience, or Masters in Electrical Engineering + 3 years of related experience or equivalent related work experience.
5+ years of experience in EDA/CAD engineering or support (Level 2/3), including 3+ years of hands-on experience with ECAD tools like Cadence Allegro, Concept, or similar platforms.
Experience with Linux environments with the ability to troubleshoot system-level issues and automate workflows using scripting languages such as Python, Perl, TCL, Skill or other relevant languages.
Experience using AI tools to assist in creating code and documentation, and assisting with support cases.
Availability to work outside regular business hours and on weekends on an infrequent, as-needed basis.
Experience managing and administering license servers (e.g., FlexLM).
Experience providing technical support in a Windows environment within a professional engineering context.
Familiarity with version control systems (e.g., Git, Perforce) as applied to software and/or configuration settings.
End-to-End Design Lifecycle Knowledge: Demonstrated understanding of the end-to-end hardware product lifecycle, including ECAD design, release, and manufacturing (DFM/NPI) flows.
Effective analytical and problem-solving skills with the ability to communicate complex technical concepts to non-technical stakeholders.
Why Cisco?
Additional Information
The application window is expected to close on: 08/28/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .
Meet the Team
The Common Hardware Group (CHG) creates innovative hardware platforms central to the AI era, powering Cisco's core Switching, Routing, and Wireless products for organizations globally. Our innovations in silicon, optics, and hardware platforms-like Silicon One-are shaping the technology industry. We're a global team of creative experts, bringing our unique backgrounds and bold ideas to push boundaries and help each other grow. Because full product development-from design to qualification to production-is within our team, we're able to think differently, experiment more, and work quickly. Join us to power the future of the digital world.
Cisco Silicon One (#CiscoSiliconOne) is a business organization with a long track record of building complex and high-performance Silicon ASICs. Our silicon devices drive the world's most complex networks and carry over 90% of IP traffic. Cisco Silicon One is the only unifying silicon architecture in the market that enables customers to deploy the best-of-breed silicon from Top of Rack (TOR) switches all the way through web scale data centers and across service provider, enterprise networks, and data centers with a fully unified routing and switching portfolio.
We are seeking a highly skilled and experienced Senior EDA Tools Support Engineer to join our team. In this role, you will act as the bridge between our hardware design teams and our internal infrastructure. You will be responsible for maintaining, troubleshooting, and optimizing the Electronic Design Automation (EDA) environment to ensure our design engineers can work efficiently and effectively.
Cisco · San Jose, CA