Lead large-scale, cross-functional change programs supporting data, automation, and technology initiatives.
Apply a strategic change management lens to complex programs aligned with corporate and technology strategies.
Influence senior leaders and program outcomes through strong partnership, insight, and storytelling.
Manage multiple initiatives simultaneously, ensuring alignment, momentum, and measurable results.
Design and execute comprehensive change strategies, including:
Change impact and readiness assessments
Stakeholder and impact analysis
Communication and training strategies
Adoption measurement and sustainment planning
Develop tailored solutions to support operational change associated with data automation and AI-driven initiatives.
Evaluate change effectiveness and recommend enhancements to improve adoption and outcomes.
Partner with stakeholders at all levels to define business problems, scope change approaches, and align on execution plans.
Serve as a trusted advisor to technology and business leaders.
Collaborate closely with Project Managers, Communications partners, and cross-functional teams to ensure a seamless and consistent change experience across channels.
Lead general and detailed planning phases of complex change initiatives.
Oversee data collection, analysis, research, and reporting related to change readiness and adoption.
Identify and manage dependencies, risks, and impacts across programs.
Support governance and adoption for emerging capabilities
Coach and mentor junior change practitioners and program contributors.
Provide guidance on best practices in organizational change management.
Act as a change champion and thought leader within the organization.
Requirements
Strong background supporting technology-driven transformations, ideally within data, automation, or digital environments
Proven ability to influence without authority and operate effectively in matrixed organizations
Excellent communication, relationship-building, and problem-solving skills
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.
Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals.
Consults and inf
Additional Information
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience & Planning Advisor Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX.
We are seeking a highly experienced Program Manager III to lead enterprise-level organizational change initiatives supporting teams within Technology. This senior individual contributor role partners closely with technology leaders and cross-functional stakeholders to drive adoption, readiness, and sustained change for large-scale technology initiatives.
This role is ideal for a strategic change leader who thrives in complex environments, can influence at the executive level, and brings deep experience supporting technology-driven transformation. Rather than owning a single initiative, the Program Manager III leads multiple interrelated projects that roll up into broader programs, ensuring alignment to enterprise strategy and consistent delivery across the organization.
Pnc · Pittsburgh, PA