College degree in business or related field preferred but may be waived with extensive experience in the field in a similar capacity. Three years fine dining experience with at least two years in a management role preferred.
Additional Requirements:
Must be familiar with financial data and cost control techniques.
Proven ability in developing budgets and business plans.
Proven ability in writing documentation, procedures, and training programs.
About Seminole Hard Rock Hotel & Casino Hollywood
Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!
Job Description:
Under the direction of the General Manager the incumbent is responsible for directing staff of the signature gourmet according to established standards to provide maximum guest service and satisfaction while achieving financial goals.
Essential Job Functions:
Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant's impact or interaction with customers, improvement in the restaurant's ability to reduce or contain costs or generate additional revenue.
Works in conjunction with the General Manager and Chef and directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
Assists the General Manager with menu item changes based on product mix reviews and guest feedback.
Ensures that the restaurant supports the casino by providing outstanding service to VIP guests in the restaurant and during special events.
Institutes cost control procedures, inventories and standards of performance.
Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties, including kitchen personnel.
Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation.
Staff replacement within the guidelines of the department.
Develops and implements operating standards where necessary.
Communicates with management, other departments, and designated personnel to address the needs of the POS system.
Provides project leadership and project management as assigned
In the absence of the General Manager provides leadership and direction for the department as required.
Acts immediately on all customer complaints to insure that a correction is made whenever possible.
Responsible for the back of the house operations in the absence of the room chef.
Seminole Hard Rock · Seminole Hard Rock Hotel & Casino Hollywood