Claims Analyst
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About the role
- Analyze historical insurance data (policies, claims, endorsements, cancellations) to identify fraud patterns - Develop, review, and optimize fraud prevention rules across the insurance lifecycle (policy issuance, mid-term changes, and claims) - Adjust risk weights and parameters based on data-driven insights - Identify suspicious profiles (policyholders, third parties, service providers, repair shops, etc.) - Monitor fraud-related KPIs, such as: - Fraud rate in claims - Suspicion vs. confirmation ratio - False positives - Detection time - Investigate anomalies in: - Claims frequency - Coverage usage - Repeated entities (ID, phone number, address, vehicle, etc.) - Perform data cross-referencing using internal and external sources - Support the creation and maintenance of blacklists and risk profiles - Conduct testing and validation of new fraud rules (including A/B testing) - Research and propose new market solutions (tools, data providers, antifraud services) - Build dashboards and reports to track fraud prevention performance Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com . What's the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way . Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here .