IT Manager
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About the role
JOB DESCRIPTION Job Summary/Objective Manage the Information Technology (IT) department of a Manufacturing Plant in the Automotive industry. Provide services and support to Plant Operations maximizing availability, performance and efficiency. Focus on cost effective solutions with a continuous improvement mindset. Reporting Relationships - Direct report to the Plant Manager - Dotted-line reporting relationship to the Regional IT Manager Roles & Responsibilities IT Management - Manage IT Team, primarily on 1st shift weekdays, ensuring support for off-shift, weekends and on call support. - Consult with plant management on continuous improvement ideas and fulfill requests. - Project Management or key team member of projects to deliver new initiatives and/or service improvements. - Drive problem management resolution and permanent corrective actions. - Provides key Plant IT contact for internal and external Adient Customer s . - Ensures Company IT activities are communicated in a timely fashion to the Plant Leaders. - Responsible for IT tasks related to launches and communicating updates at readiness reviews. - Other duties as assigned by management (can be modified for local requirements) IT Infrastructure & Applications - Responsible for the daily operations of computer systems including but not limited to the following: o Perform Level 1, incident management, support for hardware, communications, networking, software and shop-floor systems ran at the manufacturing facility. Escalate to next level support teams if applicable. o Monitor, event management and administration of local IT Infrastructure. - Adhering to the processes and standards of the company. - Manage access to IT services while complying with Security and Vulnerability standards. - Ensure system backups are current and can be restored. - Schedule and coordinate hardware and infrastructure installation with Corporate and 3rd party suppliers. - Maintain Key and Operational Metrics - Maintain documentation of IT Services, Equipment and Procedures - (additions for local requirements) Experience & Skills Minimum Required: - 6 years IT related experience. - 3 years leading IT operations services and team. - Strong communication, analytical, project management and problem-solving skills. - Ability to delegate and track multiple work streams. - Desire to have broad responsibilities and work in fast paced environment. - (additions for local requirements) Additional Desired: - At least 3 years of experience in a manufacturing environment, ideally automotive industry. - Manufacturing Execution System (MES) experience. - Basic database knowledge and report writing skills. Education & Training Required: - Bachelors' Degree in IT. - Or Associates/Technical Degree in IT related field of study with 5+ years of experience. Desired: - Technical Certifications. - Continuous Improvement training. Other Requirements - 7x24 on-call availability for critical plant operation system support - Willingness to work 45+ hours a week and weekends PRIMARY LOCATION Romulus Foam