Manage calendars, meetings, travel arrangements, and scheduling for executive leadership
Coordinate meeting logistics, prepare agendas and materials, and support special projects and initiatives
Assist with budgeting, billing, reimbursement processing, and document control systems
Maintain spreadsheets, databases, electronic records, and reporting tools for Patient Experience initiatives
Develop forms, communications, and processes to support department operations
Collaborate with the Patient Experience Data Analyst to ensure reporting accuracy and timely communication
Support policy and procedure management and record retention activities
Interact professionally with executive leadership, board members, physicians, patients, external partners, and community stakeholders
Handle highly confidential and sensitive information with discretion and professionalism
Provide administrative and clerical support in a dynamic, deadline-driven environment
Requirements
Bachelor's degree required
Minimum of 4 years of executive assistant and/or advanced administrative support experience
Experience supporting educational programming or related initiatives
Exceptional verbal and written communication skills with strong professional presence
Ability to interact effectively with patients, physicians, government officials, civic leaders, and executive leadership
Demonstrated ability to manage multiple priorities independently in a fast-paced environment
Strong organizational, critical thinking, and problem-solving skills
Advanced proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, Access, and Visio
Ability to maintain complex files, databases, reports, and confidential records
Advanced secretarial or executive administrative training
Ideal Candidate Profile
Executive-level professionalism and customer service mindset
Highly organized with exceptional attention to detail
Strong judgment and discretion handling confidential information
Collaborative team player with the ability to build relationships across all organizational levels
Self-directed and adaptable with excellent follow-through
Benefits
Health insuranceFlexible schedule
Additional Information
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Please log into myWORKDAY to search for positions and apply.
Assistant to the Corporate Patient Experience Officer - Administration - UH Truman Medical Center (24 hours per week)
101 Truman Medical Center
Job Location
University Health Truman Medical Center
Kansas City, Missouri
Department
Patient Centered Care and Service
Position Type
Part time
Work Schedule
varied
Hours Per Week
24
Job Description
Assistant to the Corporate Patient Experience Officer
Part Time 24 hours per week, flexible days and hours. Hours worked must be between 8-4:30 pm. Most likely required to work Mondays and Fridays.
We are seeking a highly organized, polished, and detail-oriented professional to provide executive-level support to the Corporate Patient Experience Officer. This role is ideal for an experienced administrative professional who thrives in a fast-paced environment, exercises exceptional discretion, and is passionate about supporting initiatives that enhance the patient experience across the organization.
Role Overview
Under the direction of Hospital Administration leadership, the Assistant to the Corporate Patient Experience Officer provides high-level administrative, operational, and communication support for the Patient Experience program. This position plays a key role in coordinating executive activities, maintaining critical records and reports, supporting organizational communications, and ensuring the smooth execution of departmental initiatives.
The ideal candidate is proactive, professional, technically skilled, and capable of managing multiple priorities while maintaining confidentiality and executive-level customer service.
Trumed · University Health Truman Medical Center