Experience working with a diverse population of employees (examples include shift employees, union and non-union, employees with differing degrees of education and backgrounds) and job types (such as blue collar to executive, public sector and private sector)
Experience using Workday
Education:
H igh school diploma or equivalent required
How to Apply:
To apply for this position, please click the "Apply" button. You will be prompted to upload the following documents: Cover Letter & Resume.
Please note when applying, there will be only one attachment field. You must upload all your documents in the attachment field.
Applicants should provide a resume (no longer than 2 pages in length) detailing their training and experience relating to the required and preferred qualifications referenced above.
Please note that success
Benefits
Depending on the experience of a successful candidate, the position will pay according to the salary administration guidelines with an absolute maximum pay of $62,500.00. (The upper level is not negotiable).Actual pay is determined at hire and is based on experience and qualifications.Required Qualifications:3+ years of experience administering a variety of benefit plans (medical, life, retirement, etc)3+ years of providing excellent customer serviceAbility to quickly learn and use new technologyTakes full responsibility and ownership of all work assignments to meet and/or exceed deadlinesDemonstrated ability to maintain confidentiality and work with confidential dataAbility to work up to 4 late nights (approx. 10:30 pm - 2:00 am) per year to support 3rd shift employeesAbility to use spreadsheets and word processing software (Word, Excel, etc.)Health insuranceDental insuranceVision insuranceRemote work options
Additional Information
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Job Category:
Academic Staff
Employment Type:
Regular
Job Profile:
Benefits Specialist I (Inst)
Job Summary:
Under the direction of the Institution Benefits Director, the Benefits Specialist I (Inst) position in the Office of Human Resources will be responsible for being a subject matter expert in benefits including medical, retirement, disability, and life insurance plans. They will research, analyze, and review employee scenarios to provide accurate guidance with excellent customer service at all times. Our ideal candidate will have excellent communication and customer service skills and experience with retirement plans, large and small group presentation skills (in person and virtual), an ability to learn and adapt in a fast-paced environment, a strong work ethic and drive to succeed, and is a team-player who also works well independently. Also, the ideal candidate has experience with virtual platforms (examples include MS Teams, WebEx, Zoom). This position will be on site a minimum of 3 days per week and the ability to work remote 2 days per week.
Key Job Responsibilities:
Serves as a unit subject matter expert and liaison to internal and external stakeholders providing complex benefit information
Receives, processes, and audits benefit enrollments and changes according to established policies and procedures
Identifies opportunities for operational improvements and recommends changes to leadership
Receives, responds to, and resolves complex employee benefits questions, feedback and problems from employees, HR leadership, and campus partners through various mediums
Advises current and prospective employees and human resources staff on benefit eligibility, options, and applicable timelines according to established policies and procedures
Researches eligibility and enrollment rules, plan documents, contract statutes, and administrative codes to provide correct benefit resources and materials to human resources professionals and employees
Develops and facilitates employee benefit trainings and associated resources and materials
Department:
Location within the Office of Human Resources, in the operational area of Madison Benefits Services.
University Of Wisconsin-madison · Madison, WI