Technical Support Scientist

About the role

GENEWIZ China At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Technical Support Scientist Job Description 岗位职责： 1. 负责支持销售团队达成高通量测序，分子生物学服务，基因编辑等业务线的销售目标； 2. 与业务部门和销售经理紧密合作，通过实用信息和工具为客户提供技术咨询和方案建议； 3. 参与重要客户的技术沟通和方案设计，负责给客户提供强大的专业支持和技术能力展示； 4. 开展支持业务线的业绩回顾及销售策略的辅助制定，为市场团队提供最新的竞品分析和产品趋势分析。 任职资格： 1. 生物化学，细胞生物学或分子生物学相关领域硕士及以上学历； 博士学位优先； 2. 精通NGS或代谢组,至少2年以上在生命科学，生物技术，生物医药行业有销售或支持的工作经验，； 3. 具备较强的分析、解决问题能力，和较强的市场洞察能力； 4. 有良好沟通能力及跨部门合作能力，有团队精神，能适应不定时工作及出差； 5. 具有良好的演讲技巧和技术，能够以英语和汉语进行口头或书面交流。 Job Responsibilities: Support the sales team in achieving sales targets for business lines including high-throughput sequencing, molecular biology services, and gene editing. Collaborate closely with business units and sales managers to provide technical consultation and solution recommendations to clients using practical information and tools. Participate in technical communications and solution design for key clients, delivering strong professional support and demonstrating technical capabilities. Conduct performance reviews for supported business lines and assist in formulating sales strategies, while providing the marketing team with up-to-date competitive analysis and product trend insights. Job Qualifications: Master's degree or above in Biochemistry, Cell Biology, Molecular Biology, or related fields; a Ph.D. is preferred. Proficient in NGS or metabolomics, with at least 2 years of experience in sales or support roles within the life sciences, biotechnology, or biopharmaceutical industries. Strong analytical, problem-solving, and market insight capabilities. Excellent communication and cross-departmental collaboration skills, a team player, and ability to adapt to irregular working hours and business travel. Strong presentation and technical skills, with the ability to communicate verbally and in writing in both English and Chinese. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.