Staff, Tax Systems

About the role

Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : The Staff, Tax Systems will help the team as well as key stakeholders across various tasks related to implementing , configuring and maintaining tax functions in SAP and non-SAP system s to ensure compliance with local and international tax laws and regulations. They are expected to collaborate with finance and IT and stay updated on both new s olutions and tax regulatory changes . Your Role Accountabilities: OPERATIONS/PROJECT MANAGEMENT Assist technical team, key stakeholders, and management to prioritize business requirements and develop and maintain detailed enhancement and break-fix plans using standard tools Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions) environment. Monitor the quality of support provided and implement continuous improvement strategies to enhance service reliability and efficiency. Oversee project implementation timelines, ensuring that projects stay on track and meet deadlines without overtaxing resources. Coordinate with project managers and other department leads to ensure smooth collaboration and effective communication among different teams. Develop and refine support strategies to enhance service delivery and customer satisfaction. Identify potential risks related to resources or project timelines and develop mitigation strategies to address these risks before they impact the team's performance or project outcomes. Manage the budget for the finance software support team, making sure resources are used efficiently and costs remain within the allocated budget. Provide regular budget reports to upper management and adjust as necessary to align with financial goals. Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requested Lead and manage the support team, ensuring they are motivated, engaged, and performing to their highest potential. Handle HR-related tasks such as performance reviews, conflict resolution, and team building. Requirements Gathering Develop and maintain requirements documentation, including use cases, user stories, and functional specifications Collaborate with stakeholders to ensure that requirements are accurate and complete Identify and prioritize requirements and develop a project plan to meet those requirements Identify and report stakeholder issues and concerns and resolve them Manage stakeholder expectations and ensure that solutions meet their needs and requirements Application Design & Solution Participate in design sessions along with development team and help in the design of software Conduct feasibility studies and proof-of-concept development to determine the viability of proposed solutions Collaborate with developers to ensure that solutions meet business requirements and are properly implemented Conduct unit testing, integration testing and user acceptance testing to ensure that solutions are functional and meet business requirements Develop and maintain documentation for applications, including user manuals and functional specifications Communication Communicate with stakeholders, including business leaders, IT teams, and end-users, to ensure that solutions meet business needs and are properly implemented Identify and report project risks and issues and collaborate with stakeholders to resolve them Develop and maintain a project plan and timeline to ensure that solutions are delivered on time and within budget Continuous Improvement Continuously monitor and improve business applications to ensure they remain effective and efficient Develop and maintain a plan for continuous improvement and ensure that it is implemented and monitored . Qualifications & Experiences: 7-9 years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus) 7-9 years of hands-on implementation or operational experience with Tax solutions like OneSource, Pagero . 5-7 years of transactional processing and operations assurance experience Undergraduate degree required in computer science, mathematics or business sciences Superior analytical and problem-solving skills Experience developing financial