Crew - Grab & Go

Responsibilities

• Operations and Service Delivery
• Shift Adherence: Strictly follow assigned shift schedules to ensure the outlet is always ready to serve our guests.
• Drink and Food Preparation: Handcraft beverages and prepare food items according to Santan's standardized recipes.
• Quality Control: Ensure all food and drinks served meet our Premium Quality promise in both taste and presentation.
• Stock Management: Proactively monitor and replenish food stocks and supplies to ensure zero downtime during peak periods.
• Hospitality Excellence: Deliver Best-in-Class service by greeting guests warmly and ensuring a seamless, friendly checkout experience.
• Cleanliness and Food Safety
• Hygiene Standards: Maintain a Clean as You Go policy. Execute daily and weekly cleaning schedules for the outlet, equipment, and workstations.
• Food Safety: Strictly adhere to Food Safety guidelines to prevent cross-contamination and ensure guest wellbeing.
• Teamwork and Brand Ambassadorship
• One Team: Work collaboratively with your colleagues to achieve outlet goals; we win together and support each other during high-pressure moments.
• Brand Representative: Act as a proud ambassador of the brand, upholding our reputation through professional conduct and a positive attitude.

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Company Intel

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