AI Digital Product Manager

Requirements

• Agile, Artificial Intelligence (AI), Business Case Analyses, Customer Experience Management, Data Analytics, Emerging Technology Trends, LLM Archi

Additional Information

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Architecture, Compute, and Engineering (ACE) organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. Our goal is to deliver an absolute frictionless experience for our user community. This is a unique opportunity to shape the future of Allstate's AI technology ecosystem. The Agentic DevOps Enablement team accelerates the organization's journey toward becoming an AI‑native business, keeping pace with emerging technology trends. The team engineers solutions that equip digital product teams building AI applications with secure, governed, and scalable tools, infrastructure, and services across the entire AI development lifecycle (AI‑DLC). We are seeking an experienced Product Manager to lead the AI‑DLC product area. This team is also entrusted with enabling a digital agent workforce to operate alongside humans, creating futuristic development experiences. The AI Digital Product Manager contributes to the definition, delivery, and continuous evolution of innovative, AI‑enabled products and tools within Allstate's growing product portfolio. This role supports early‑stage product exploration and experimentation and helps translate emerging technologies-such as generative and agentic AI-into measurable, scalable enterprise value Contribute to the creation and evolution of product strategy for one or more products and experimental initiatives, with a focus on emerging AI capabilities Apply user‑centered design practices, including customer journey mapping, to gather insights and incorporate user feedback into product concepts and iterations (or demonstrate a strong willingness to learn and adopt these approaches). Design and run evaluation frameworks to measure product reliability, performance accuracy, security, cost efficiency, and regression robustness across feature enhancements and runtime environments. Apply structured thinking to understand the "why" behind decisions, including framing build‑versus‑buy analyses and using KPIs to guide direction. Measure success through team outcomes and customer satisfaction. Use customer feedback, market analysis, and data insights to inform product direction, investment decisions, and prioritization. Apply lean product concepts to validate assumptions quickly, fail fast, and deliver simple, effective designs. Define and track meaningful metrics to guide future product decisions. Translate complex technical topics into small, independent, testable user stories. Drive aligned features and experiences across multiple products, ensuring consistency and seamless end‑to‑end user journeys. Lead and participate in discovery and test‑and‑learn activities, rapidly validating assumptions, evaluating AI‑enabled solutions, and adjusting product direction based on findings Essential criteria Minimum 3 years of experience in a product‑focused role Minimum 7 years of experience delivering products in an IT environment. Experience delivering large‑scale, enterprise initiatives. Demonstrated ability to monitor market trends and adapt product strategy accordingly. Strong presentation and communication skills, with experience influencing decisions at multiple organizational levels. Experience working in KPI‑driven environments. Proven ability to communicate complex and innovative concepts clearly and drive decision‑making. Ability to work independently, proactively anticipate challenges, and identify opportunities. Entrepreneurial mindset with a strong bias for action Demonstrated skill in defining and prioritizing product features. This role partners closely with engineering teams based in India. Candidates must be comfortable working early hours aligned to EST to support overlapping collaboration time. Preferred Experience 3 or more years of product management experience. 1 or more years leading or contributing to an AI‑driven product. Key Skills Artificial Intelligence (AI) Product Management & Product Strategy Product Road mapping & GTM Strategy Execution Data Analytics & Visualization Customer Experience Management User Research & User Experience Design Systems Thinking & Agile / XP Practices Education Supervisory Responsibilities - This job does not have supervisory duties.