Additional Information
Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
Job Description
The Associate Vice President, Talent Development Operations is responsible for the execution, logistics, systems, and delivery that power the Talent Development (TD) function. This role ensures that learning programs run smoothly, efficiently, and consistently at scale-building and maintaining the operational "engine" that enables high‑quality learner experiences.
This is a great opportunity to join a fast-paced, highly dynamic Human Resources team that is constantly innovating and striving to positively impact the people of Ares. The AVP will lead process enablement, systems administration, program delivery logistics, vendor governance, and operational insights. This role ensures our learning programs run smoothly, efficiently, and consistently at scale. This individual is a builder, problem solver, and operational strategist with deep experience in learning technologies, process design, and service delivery.
Reporting relationships
Reports to: Principal, Talent Development
Operational Leadership
Lead, develop, and mentor the Learning Operations team to deliver high‑quality, scalable support for all Talent Development initiatives.
Establish and continuously improve standardized operating procedures, processes, and templates to ensure consistency and operational excellence.
Drive seamless end‑to‑end execution across all Talent Development programs and workflows
Learning Support & Logistics
Oversee all aspects of learner support, facilitator coordination, and logistical readiness for both in-person and virtual learning experiences.
Manage scheduling, invitations, room and platform bookings, AV needs, and delivery materials to ensure flawless program execution.
Continuously assess and enhance support quality using participant feedback, operational data, and performance metrics.
Learning Systems (LMS)
Lead the administration, and governance of the Learning Management System, including course setup, assignments, data integrity, permissions, and system integrations.
Monitor attendance, completions, and post‑program evaluation results to ensure data accuracy and meaningful insights.
Maintain strong data governance practices and ensure reliable, high‑quality reporting.
Program & Compliance Administration
Oversee enrollment management, learner communications, waitlist processes, and enterprise training calendars.
Ensure proper administration and tracking of all compliance and required learning programs.
Govern the Education Reimbursement Program, ensuring policy adherence and operational efficiency.
Vendor & Budget Oversight
Manage vendor relationships, onboarding, contracts, procurement activities, and invoicing processes.
Track training budgets and partner closely with Finance, Legal, IT, and Procurement to support fiscal and operational alignment.
Reporting & Insights
Deliver accurate, timely dashboards and analytics on learning utilization, adoption, performance, and compliance.
Ensure operational data is consistent, reliable, and actionable to support decision‑making and continuous improvement.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES
Ares Management · Los Angeles