Equipment Specialist

Responsibilities

• Build an understanding of customer maintenance and production plans to identify improvement opportunities
• Provide customers with technical support and act as their single point of contact for dealer and OEM services
• Conduct scheduled inspections to prevent premature failures and costly downtime
• Accurately record downtime events in AMT and maintain reliable component forecasts
• Capture commercial insights in CRM to support parts and service demand planning
• About You
• 5+ years' experience in a customer-facing technical role
• Proven ability to build and maintain customer relationships
• Tertiary engineering qualification, relevant trade or equivalent technical expertise
• Strong problem-solving skills, initiative and agility in dynamic environments
• Background in mining, mining services or heavy equipment industries
• Solid parts product knowledge and familiarity with Caterpillar fleets
• Why Hastings Deering?
• At Hastings Deering, our people are at the heart of everything we do. When you join us, you'll access:

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