Sr Engineering Manager (Customer Engagement), AI & Data Platforms (AiDP)

About the role

In this role, you will lead teams that design and operate foundational data and marketing technology platforms, partner closely with business stakeholders, and translate complex business needs into trusted systems used across the company. This position requires a strong technical foundation, deep people leadership experience, and domain understanding of marketing campaign management and analytics. You will shape long-term platform strategy, bring AI innovations to make business processes more efficient, and surface deeper insights from marketing and customer data. A key part of this role is the opportunity to help stand up a forward-deployed engineering team - a group embedded closely with business partners to rapidly prototype, validate, and scale next-generation AI solutions. You will work cross-functionally with internal business partners, researchers, product teams, and platform engineers to drive roadmap development and delivery.