Develop expertise in our organizational systems including SAP
Participate in specific functional organization projects such as IT, Applications Engineering or Supply Chain
Work with legal to respond to customer contracts, programs, and terms & conditions.
Involve in quality assurance request such as RMA processing, product change notification, device qualification requests, and customer special requests
Requirements
Bachelor's degree
Cumulative 3.0/4.0 GPA or higher
1+ years working experience in Inside Sales/Customer service or high-tech company preferred
Energetic, self-motivated and positive attitude
Proficiency in MS office, with advanced Excel and reporting skills
Data analytical skills
Proactive and solution oriented thinking
Strong interpersonal, verbal (speaking, listening) and written communication skills desired in both Korean and English
Demonstrated experience driving projects to improve support-related processes
Ability to see situations from a Macro point of view
Job Req Type: Experienced
Required Travel: No
Shift Type: 1st Shift/Days
Benefits
Health insuranceParental leave
Additional Information
About Analog Devices
Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .
Position Summary:
The Associate Specialist, Customer Operations is a challenging and dynamic role, and filled with opportunities for growth. The Associate Specialist, Cust Ops is responsible for working with field sales to maintain and improve the business relationship between the customer and ADI Corporate. This position has high visibility within all departments at ADI and requires working closely with the various Business Units, Sales and Supply Chain to increase revenue at the customer. The Associate Specialist, Cust Ops is required to add value at every level of transaction and communications, and act as an advocate for the customer within the company and at the same time represents ADI in all business transactions. The Associate Specialist, Cust Ops gathers and disseminates information from the customer to all parties within ADI and works closely with the field sales team to satisfy customer requests.
Analog Devices · Seoul, Gangnam, South Korea