This position focuses heavily on leadership development, operational excellence, compliance oversight, financial performance, and strategic growth initiatives to support the long-term success of residential IDD/DD services throughout the region.
Community & Relationship Building : Build positive relationships with families, community partners, referral sources, and external stakeholders while representing Dungarvin throughout the community and supporting regional partnership and growth opportunities.
Financial & Performance Management: Monitor operational performance, staffing trends, budgets, expenses, and program performance across assigned services while partnering with leadership teams to support financial health, operational stability, and long-term program success.
Requirements
Education: Bachelor's degree in Human Services or a related field required, including Psychology, Counseling, Sociology, Allied Health, or Human Services.
Experience: 5+ years of experience within residential IDD/DD services, group homes, or community-based programs required.
Leadership Experience: 2+ years of leadership experience overseeing multiple programs, sites, or leadership teams preferred.
Program Knowledge: Understanding of person-centered supports, residential operations, Medicaid/CIH Waiver services, and compliance standards.
Technical Skills: Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms.
Licensure & Transportation: Valid driver's license with a driving record that meets agency insurance requirements.
Industry Expertise : Experience supporting multi-site residential IDD/DD programs.
Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations and HCBS standards.
Leadership Development : Experience mentoring leaders or supporting operational growth initiatives.
Operational Insight : Budgeting, financial oversight, or performance management experience.
Skills Crucial for Success
Leadership: Ability to mentor, guide, and develop leaders while creating alignment and accountability across teams.
Communication: Clearly convey expectations, provide feedback, and build relationships with staff, families, and external stakeholders .
Organization & Time Management: Ability to manage multiple programs, priorities, and operational demands in a fast-paced environment.
Financial & Operational Oversight: Ability to monitor budgets, operational performance, and program efficiency while maintaining quality service delivery.