Information Developer

About the role

Quickly understand new software and create User Manual/Getting Started Guide/Release Notes content using Madcap Flare . You will develop and document technical content that describes the software applications. You will test and execute the software installation guides and report any anomalies using Jira. You will participate peer reviews of documentation content for quality and accuracy and provide weekly status and meet regularly with group. The Essentials - You Will Have: Educational Background: Must have a bachelor's degree. 2+ years of experience in technical writing. knowledge of MadCap Flare. knowledge of structured authoring, DITA , CMS, and XML. Hands on experience with MS Suite, Acrobat, Snagit, Paint, video recording tools, virtual images, Windows and Linux Operating Systems. 1+ years experience as an effective technical writer in an agile development environment. 1+ years of experience with common style guides such as Chicago Manual of Style, and Microsoft Manual of Style. knowledge of Jira and Confluence, or similar platforms. The Preferred - You Might Also Have: Exposure to Programming. Knowledge on creating Context Sensitive Help. Working knowledge on GitHub, VMs. Experience from Software domain. Exposure to multimedia development. Knowledge on CMS administration. Expert in information design and structured authoring. Troubleshoot issues with publishing tools without support from other team members. Experience working with US teams. Proficient in using documentation templates and style guidelines to develop documentation that has a consistent visual and structural approach.