French-speaking OTC Senior Analyst
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VIATRIS SERVICES KFT. At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of geography or circumstance; Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and Partnership - Leveraging our collective expertise to connect people to products and services. Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment. For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world. The Role & What You Will Be Doing OTC Analyst is responsible for the continuous support of the OTC team in their daily operations in the areas of Cash Application, Billing, Collection and Credit Management, and achieving their strategic initiatives. The role holder should have a clear understanding around Cash Application and Billing tasks - such as automatic, manual clearing, reversal, invoicing (SD/FI), reconciliation Collection tasks - such as third party customer contacting (phone, e-mail), dunning procedure, statement procedure, customer account reconciliation, remittance investigation, refund procedure, issue resolution, Aged Debt Reporting, Cash On Account Reporting, Collection file management, Dispute Management procedure Credit-, and Insurance Management tasks - such credit limit assessment, credit limit modification, order release, insurance management, Bad Debt calculation and reporting, risk category modification Issue resolution, Control, Audit and Reporting related processes - SoD, Access management, KPI reporting, quality reporting, upstream issue resolution. Perform job functions in accordance with all applicable Standard Operating Procedures (SOP), federal and state laws, Occupational Safety and Health Administration (OSHA) guidelines, health authority regulations, departmental processes and ensures that all Service Level Agreements and KPIs are met. Every day, we rise to the challenge to make a difference and here's how the French-speaking OTC Senior Analyst role will make an impact: Cash Application, Billing Perform customer related bank bookings (automatic, manual, issue resolution, reporting) Perform customer related reconciliation (upon request) Perform invoicing (credit, debit, reversal, FI, SD for intercompany and third party customers Support CTQ reporting, KPI reporting Collection Perform third party customer related collection (calls, e-mails) Perform third party customer related collection (calls, e-mails) Perform customer account reconciliation Perform invoicing remittance investigation Perform Dunning procedure Perform and follow Dispute Management procedure Actively support process improvement in all areas of OTC Collection processes Assure that all Collection and Dispute Management procedures are in compliance, oversee special projects, and provide accounting guidance as needed Support CTQ reporting, KPI reporting Credit and Insurance Management Support third party customer credit limit assessment and maintenance Support third party customer risk category assessment and maintenance Perform third party customer blocked order management, order release Support month-end reporting activities (bad debt, insurance) Assure that all Credit Management and Insurance management procedures are in compliance, oversee special projects, and provide accounting guidance as needed Perform month-end activities, issue resolution, reporting Support Audit Support system/process changes to fix root-cause of issues Support OTC in various projects Work with other organizations, such as Master Data, Procurement and General Ledger, Treasury, Account Payable, Indirect Tax to ensure process efficiency Build effective business relationships with Stakeholders and other departments within Viatris Ensure that SOPs and Internal controls over financial reporting are properly documented and updated Responsible for keeping deadlines; meeting the quantitative and qualitative requirements and measures Ensure all duties are performed within the guidelines of the company's internal controls, policies, and procedures Responsible for month -end closings and reconciliations. Ensure the proper application of both GAAP and local statutory requirements over transactions impacting the balance sheets Complete assigned job functions within a dynam