Key Performance Indicators / Measures of Success -
Solution Quality; Cost efficiency; Delivery time; Customer Satisfaction; Achievement of KPIs for enhancements
Job Dimension -
Complexity:
Global responsibility for SAP design of the Invoice-to-cash (I2C) function (Accounts Receivable, Receivables Management, Cash application including Digital payments), interaction with Order-to-invoice, Record-to-report, Treasury-cum-Cash management and other related functions
Providing governance and maintenance to the Global Invoice to cash template
Providing elevated level support for the AMS team on Production Support incidents and Enhancement requests
Influence:
Maintaining and updating global I2C template design for SAP with other strategic programs and projects influencing: IT stakeholders - Business Technology Partner (BTP) and Global Process Owner (GPO) community
Application Maintenance Services (AMS) team.
Key Requirements/Minimum Qualifications:
Bachelor's degree in business/technical stream and SAP knowledge in specified module(s)/process areas.
At least 4 to 6 years' experience in IT/business consultancy and SAP implementation in an international environment. Some prior experience in working with small - Mid size teams will be an added advantage.
Proven experience in SAP ECC/S4 implementations, detailed process analysis and design, system architecture and technology standards
Proven experience in understanding of SAP functionality, related business processes and master data in the area of responsibility
Willingness to travel - Less than 25% (based on business need)
Direct impact on strategic SAP programs and projects to deliver Business & IT strategy under guidance and supervision of EAS - F&P leadership.
Proven Hands-on experience and elevated level knowledge in SAP ERP in some/all of the following modules in order to be able to support current and future Alcon business processes:
SAP Receivables Management (SAP RM) or old version FSCM Collection Management.
Credit Management.
Dispute Management
Customer payments . Cash application (Auto AR or Direct AR)
. Customer online payments (CCP/DP or Bill trust, ESCAR or 3rd party systems)
Preferable knowledge in the following areas: Customer/BP Master data
Period-end closing
Payment Term, discount, Interest calculation and payment method setup
Working experience with integration of various alien systems (SAP or non-SAP) to SAP-ECC through some form of middleware (e.g. CPI/SI/Mulesoft) required
Basic technical competencies like IDOC, XML, JSON monitoring, RfC connectivity, ALE distribution model, Different type of WRICEF objects and their usage depending on functional need etc. required
Exposure to following functional areas, newer generation technologies and platforms will be an added advantage S4/HANA - FI-AR functionalities
Other SAP cloud-based systems (e.g. DPAO etc.) and their connectivity with backend.
SAP Accounts Payable and related areas
Good understanding of Life Sciences/Pharma/Medical devices and/or contact lenses industry along with FDA Computer System Validation processes is an advantage.
Excellent communication and collaboration skills
Able to lever
Benefits
Vision insurance
Additional Information
Summary of Position:
Translate high level design and business requirements into system solutions and implement in alignment with the design and architectural standards, while meeting quality, performance and security requirements.
Major Accountabilities
Business process understanding and driving business stakeholders' alignment
Develop system designs that adhere to high level conceptual design and are traceable to functional as well as non-functional requirements in projects/enhancements
Ensure designs produced adhere to architectural roadmap and support the development, execution and operations of solutions
Deliver design solutions in line with system design standards which are global and scalable following a global template philosophy (Core/Template)
Ensure that solutions meet requirements outlined in the architecture handbook
Perform scoping, fit-gap workshops for projects/enhancements, proposes solutions for key gaps, provide effort estimations and align with business teams
Ensure that project/enhancements work is delivered to agreed time, cost and quality constraints following the release calendars
Ensure that developed solutions are peer reviewed, formally documented and signed off by business
Initiate solution testing to ensure these meet quality standards
Follow standardized design and development processes to enable cost effective delivery
Take accountability to ensure adherence with Security and Compliance policies and procedures within Solution Design scope.
Alcon · Bangalore, India