Senior Bylaw Compliance Officer (Regular)

Benefits

Additional Information

Internal Closing Date: Jun 9, 2026 External Closing Date: Jun 16, 2026 Note: Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior. Hourly Rate: 52.66 Minimum Weekly Hours: 35 Reporting to the Assistant Manager - Protective Services, this position performs skilled regulatory, administrative, supervisory and inspection duties of a complex nature, and assists in monitoring staff to ensure effective operation and enforcement of parking and bylaw enforcement activities and conformance to established bylaw, regulation, standard practice and general department policy and procedures. Duties Include : Regulatory and inspection duties involving considerable public relations contact (inquiry and complaint based) including: receiving, processing, investigating and enforcing municipal bylaw complaints related to all regulatory bylaws, policies or Council resolutions as required. Patrols of parks, public places, and parking areas both by foot, bicycle and by motor vehicle, issuing violation tickets, and provides general user, parking or traffic control for these areas. Carries out investigations, compiles evidence, lays charges (summons) and attends court as a witness or prosecutor as required. Responds as needed to enforce the City's parking and related traffic bylaws and regulations. Provides knowledge and or assistance to other staff in the maintenance and repair of all parking equipment, including parking meters, & permit dispensers and recommends stock levels to be maintained. Enforces the Provincial Weed Control Act as Noxious Weed Inspector for the City of Vernon. Community engagement with citizens, businesses, social agencies and first responders through informative in-person meetings and presentations representing Bylaw Compliance in a respectful and professional formal manner. Administrative Support Duties Assists in database cleanup, ensuring officer conformance to methods of entry and entry criteria. Supports Bylaw Services front counter operations and may carry out essential front counter functions as required. Documents non-compliance with City bylaws where related licences or permits are required and assigns work as necessary to achieve compliance. Schedules Bylaw Officers for shifts to ensure required operational shift coverage. Co-ordinates and orders materials and equipment for the daily Bylaw function. Assigns Bylaw Officer uniform kit where necessary. Prepares and updates statistical or clerical reports based on the Ticket and Bylaw Enforcement databases as required. Assists in the preparation of information requests for Administration or reports to Council. May assist in review of bylaws, department policies or operational procedures. Regulatory and Inspection Duties Conducts all Bylaw Compliance Officer duties as required. Attends court proceedings to give testimony or present evidence on bylaw related matters. Protects the confidentiality of certain records and information, exercises considerable public relations tact, diplomacy and persuasion in difficult situations and exercises reasonable independence of judgement in interpreting policies, bylaws and regulations. Initiates and coordinates Small Claims Court proceedings to recover unpaid violation ticket penalties. Ensures ongoing complex bylaw compliance files are efficiently investigated and detailed appropriately for an effective resolution. Assists in reviews of parking strategies and expansion of City parking programs, and advises the Assistant Manager as to changes to parking strategies to resolve problems or public concerns. Responds to enquiries related to bylaw compliance and parking related complaints. Prepares, records, and reports on issues related to bylaw compliance. Assists in preparation of Operational and Capital budgets. Prepares departmental correspondence, invoices, and statements for Assistant Manager's signature. Maintains contact and liaises with City departments, and outside agencies. Supervisory Duties Assists in day to day supervision of Bylaw Officers under the direction of the Assistant Manager - Protective Services. Assists in the absence of the Assistant Manager - Protective Services to ensure all functions of the Bylaw Compliance Division continue unabated. Ensures that all departmental policies and procedures or standard practices are followed regarding Bylaw Division matters. Gives daily direction to Bylaw Officers regarding specific requirements or duties, co-ordinates workload, reviews work and assists in evaluating performance. Provides Screening Officer requested information with regard to violation ticket appeals. Assists in the arrangement of annual training and staff development programs and ensures that staff participates in training and development opportunities. Provides new employee orientation. Assists in the review and development of new and revised divisional procedures that respond to changing needs and/or achieve improvements, efficiencies, c