Our International Merchant Solutions division at Worldpay is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth - Digital Content, Retail, Airlines, Crypto, Regulated Gambling and Travel - and in doing so we are privileged to partner with many of the world's most dynamic organizations.
Responsibilities
Ensure a positive and consistent relationship for an assigned portfolio of large enterprise clients.
Serve as primary point of contact to support problem resolution and ensure client retention.
Develop strong working relationships with assigned clients and Worldpay resources.
Collaborate effectively with your team and internal stakeholders, improving and challenging existing internal processes for the benefit of the customer.
Identify opportunities to grow our clients' share of wallet through cross-sell of value-added services.
Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced and all operational arrangements are in place to service assigned accounts.
Other related duties assigned as needed.
What you bring
Bachelor's degree and 3-4 years of client support working experience.
The ability to establish and maintain effective working relationships, both internally as well as externally
Organizational and time management skills
Broad knowledge of Worldpay products and related services
A strong aptitude to analyze and solve problems
Prior banking or finance related experiences a plus.
What makes a Worldpayer
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Benefits
Vision insurancePaid time off
Additional Information
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We're looking for a Client Success Manager to join our ever-evolving Enterprise Operations team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
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