Serve as a Tier 3 escalation point for complex desktop, application, and VDI issues
Develop and maintain PowerShell automation to improve operational efficiency
Leverage AI tools such as Microsoft Copilot to enhance troubleshooting, scripting, and operational workflows
Support rollout, configuration, and governance of AI-enabled tools across the endpoint environment
Package, deploy, and maintain applications across enterprise endpoints
Manage operating system and application patching to ensure compliance and security
Support Microsoft 365 services including OneDrive and Office applications
Ensure endpoint configurations align with firm security and compliance standards
Support hardware lifecycle management including Dell enterprise devices and tooling
Participate in engineering projects including system upgrades, migrations, AI adoption, and new technology rollouts
Create and maintain technical documentation and operational procedures
Requirements
5+ years of experience in desktop engineering or endpoint administration
Hands-on experience with Intune and/or SCCM
Experience supporting Windows 10 and Windows 11 environments
Familiarity with VDI platforms such as Azure Virtual Desktop or VMware Horizon
Proficiency in PowerShell scripting
Experience supporting Microsoft 365 services including OneDrive and Office applications
Understanding of Entra ID and identity-based device management
Experience with application packaging and deployment
Familiarity or interest in AI tools such as Microsoft Copilot and their use in enterprise environments
Strong communication, troubleshooting, and customer service skills
Ability to work independently and manage multiple priorities
Experience working in a security and compliance-focused environment is preferred
Familiarity with Dell hardware and enterprise tools is a plus
Drive the transition to pipeline-based software packaging and lifecycle automation, complemented by experience with tools such as PowerShell App Deployment Toolkit (PSADT) and Patch My PC
The base salary range for this position is $120,000 - $310,000 per year.
Arrowstreet Capital is a Boston-based systematic investment firm that manages global equity portfolios for institutional investors around the world.
Benefits
Equity / stock optionsPerformance bonus
Additional Information
Job Overview
Our technology environment is highly secure, compliance-driven, and continuously evolving to support a growing workforce. The Desktop Engineering team plays a critical role in delivering a stable, secure, and high-performing end-user computing experience across the organization, including the adoption of modern AI-driven tools.
We are seeking a Desktop Engineer to join our Desktop Engineering team in a hands-on technical role supporting the firm's endpoint platforms, virtual desktop infrastructure, and Microsoft 365 services.
This position combines day-to-day engineering support with strategic project work.
Arrowstreetcapital · Boston