Commercial Claims Programs Consultant - Remote

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External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Commercial Claims Programs Consultant - Remote Requisition Number R7790 Commercial Claims Programs Consultant - Remote (Open) Location Oklahoma - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker {+ 21 more} Job Information We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today's way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Claims Programs Consultant - Remote Your Role: This role is responsible for helping drive consistent, scalable, and data-informed oversight of internal and external claims programs supporting commercial operations. Operating as a senior individual contributor, the position manages key TPA and client relationships, supports strategic program initiatives, and helps ensure operational alignment, transparency, and strong partner experiences across multiple stakeholders and programs. The role plays a critical part in evaluating claims performance, analyzing KPI and SLA results, identifying operational trends and risks, and delivering actionable insights that support continuous improvement and operational effectiveness. In addition, the position partners cross-functionally with leadership, claims operations, analytics, finance, technology, and external partners to support onboarding activities, governance efforts, reporting initiatives, and ongoing program execution. The ideal candidate will possess strong knowledge of property and casualty claims operations, experience with claims performance reporting and analytics, and the ability to influence and collaborate effectively in a fast-paced, evolving environment. Strong relationship management, operational problem-solving, and strategic thinking skills are essential to success in this role. Your Work: Monitor and ensure TPA compliance with operational standards, SLAs, and contractual requirements Facilitate onboarding new clients and TPA partners Build relationships with client and partners to ensure clear communication, expectation and align on performance standards. Lead quarterly and ad-hoc TPA due diligence reviews. Drive strategic and operational initiatives across internal and external partnerships. Manage multiple priorities across TPAs and programs. Collaborate cross-functionally with internal teams. Serve as escalation point for operational issues with internal partners, vendors and 3rd party providers. Prepare reports, dashboards, and presentations for review by multiple parties up to and including executive leadership. Monitor claim funding accounts and reconciliation practices. Analyze indemnity and expense trends for leakage. Analyze existing claims data and identify trends or performance gaps (severity, cycle time, litigation rates). Deliver insights to leadership and external TPA partners. Facilitate client meeting preparation, reporting, and follow-up actions. Required Experience, Education and Skills: Bachelor's Degree in related subject (Business) or equivalent combination of education and experience. 8+ years of property & casualty insurance experience, preferably in auto and liability claims. What would make us excited about you: Commercial property and casualty experience or TPA governance experience. Experience working with TPAs or vendors and/or understanding of TPA oversight practices. Program management background. Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and