Process investor transactions (subscriptions, redemptions, switches) in line with NAV cut-offs
Validate trade details, settlement cycles, and investor instructions
Monitor and process high-value transactions with accuracy
Process cash movements via traditional accounts and digital accounts
Ensure to troubleshoot and perform tasks manually in case of STP issues
Tokenization & Blockchain Operations
Validate token allocation between TA systems and blockchain platforms (Mint/Burn)
Monitor token balances and ensure alignment with underlying fund units
Reconciliation & Controls
Perform daily reconciliation between: TA records vs blockchain ledger
Cash vs units/tokens
Investigate and resolve variances (rounding, timing differences, system gaps)
Maintain audit trails for all adjustments
NAV & Fund Accounting Coordination
Liaise with Fund Accounting teams for NAV validation and release
Ensure transactions are processed within correct valuation points
Handle exceptions impacting NAV accuracy
Exception & Incident Management
Identify, escalate, and resolve processing errors or breaks
Perform root cause analysis (RCA) and support remediation tracking
Ensure adherence to incident management protocols
Client & Stakeholder Management
Coordinate with stakeholders (FA, IT, Compliance etc)
Provide timely updates on issues, transactions, and operational status
Support client queries and reporting requirements
Compliance & Risk Management
Ensure adherence to SOPs, SLAs, and regulatory requirements
Maintain evidence for audits (internal/external, e.g., SSAE18)
Monitor operational risks and implement controls
Key Deliverables
Timely and accurate transaction processing
Zero/low reconciliation breaks with timely resolution
SLA adherence for all operational activities
Accurate token vs unit alignment
Audit-ready documentation and reporting
Required Skills & Competencies
Functional Knowledge
Transfer Agency operations (subscriptions/redemptions/NAV cycles)
Understanding of Money Market Funds and liquidity products
Knowledge of tokenization concepts (minting, burning, blockchain reconciliation)
Familiarity with cash & unit reconciliation processes
Added advantage for candidates with UAT testing or migration experience
Technical Skills
Strong Excel skills (reconciliation, formulas, data analysis)
Experience with TA systems
Exposure to digital asset platforms / blockchain systems is an advantage
Soft Skills
Strong attention to detail and accuracy
Ability to work in a high-volume, time-sensitive environment
Effective communication and stakeholder management
Proactive issue identification and resolution
Benefits
Flexible schedule
Additional Information
The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.
Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Role Summary
The role is responsible for end-to-end operational support of the Digital Money Market Fund (MMF), including both traditional TA processes and tokenized fund operations. The individual will ensure accurate processing of subscriptions, redemptions, token minting/burning, reconciliation, and NAV-related activities while maintaining strict adherence to SLAs, controls, and regulatory requirements.
Candidate should be flexible as this fund is servicing 24/7 model. This includes rotational weekend working.
Theapexgroup · Pune, India