Value Proposition Development: Contribute to enhancing product differentiation and value propositions. Support sales teams in effectively communicating unique product benefits to customers, ensuring alignment with customer expectations.
Customer Needs Clarification: Lead customer interactions by setting clear objectives and developing tailored presentations. Conduct thorough research to understand customer needs and facilitate discussions to clarify requirements and overcome objections.
Service-Related Upselling and Cross-selling: Identify and develop strategies to grow customer accounts with additional products and services. Monitor accounts for potential growth opportunities and expansion.
Sell Customer Propositions: Prepare detailed proposals and presentations addressing customer needs. Assist in negotiating trial terms to secure favorable agreements.
Product Demos: Conduct product demonstrations and arrange trials within existing accounts, targeting competitor installations and defending incumbent Weir installations. Gather customer feedback during trials to refine offerings and support marketing with case studies.
Information and Business Advice : Provide specialist technical advice and resolve complex queries. Serve as a trusted advisor offering insights and recommendations, escalating issues as needed.
Engineering Solutions Design : Collaborate with engineering teams to design and validate innovative solutions aligned with industry standards and customer needs.
Sales Opportunities Creation : Develop a personal network to identify sales opportunities, promote Weir, and capture leads in Salesforce. Attend industry events and leverage networks to generate new business.
Personal Capability Building: Engage in continuous learning and development activities to maintain industry knowledge and improve performance. Seek feedback and actively work on growth areas.
Travel Requirements: This is a customer-facing role requiring high-frequency travel and extensive field interaction across the East Region.
Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
Requirements
Strong expertise in Warman pumps and slurry pumping product applications
Minimum 5 years relevant experience in mining or similar industries with exposure to pump systems
Strong mechanical engineering background with solid understanding of pump systems
Excellent communication skills to convey technical information and value propositions effectively
Experience working with leading organisations in slurry pump or minerals processing solutions
Strong commercial acumen with the ability to support complex deal structures
Demonstrated ability to build and manage key customer relationships
Experience in commercial, sales, or regional leadership roles within the industry.
Why join Weir?
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
We believe your voice matters and your ideas make a difference. We're working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our
Additional Information
Pump Optimisation Engineer (East Region)
Location - Sydney or Brisbane
Work Arrangement - Hybrid
What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet's future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.
Make your impact
You'll play a key role in solving real-world challenges. You'll apply your skills to deliver results that matter whether that's through engineering, planning or customer support. You'll work with purpose, learn every day and help shape a more sustainable future.
Weir · Sydney, Australia