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Customer Service Account Representative at Aep

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Customer Service Account Representative

External

Aep · Corpus Christi, TX

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Responsibilities

Technical Expertise - Possesses entry-level knowledge and understanding of the distribution electrical system. Provide service reliability and power quality explanations to assigned customers. Gains familiarity of meter technologies and their applications.

Requirements

Required License(s)/Certification(s) are listed below: Must possess a current Driver license.
OTHER REQUIREMENTS: Physical demand level is Sedentary
Must have working knowledge of field activities related to the technical aspects of customer services and electrical distribution operations and construction.

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Must have good communication and problem

Benefits

Vision insurance

Additional Information

Job Posting End Date 06-20-2026 Please note the job posting will close on the day before the posting end date. Job Summary This Distribution Energy Resource position is the primary field customer relations resource, for residential and commercial customers in an assigned territory. The geographic territory assignment will typically include 40,000 to 60,000 accounts, depending on customer density and other pertinent parameters. Incumbents in this position should demonstrate a willingness to learn and build relationships and will be under close supervision and guidance. The positon requires reactive response to customer and public inquiries, as well as proactive promotion of company marketing programs, products, and information. Job Description

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