Prepare and issue accurate invoices for assigned partners in line with agreed timelines
Investigate and resolve billing discrepancies, ensuring issues are addressed proactively
Post and reconcile payments within required timeframes
Maintain up-to-date documentation and status trackers for all billing activities
Collaborate with Account Managers, Operations, and Finance teams to resolve queries and disputes
Follow up on approvals and outstanding items to ensure timely billing completion
Support onboarding of new partners and implement billing process changes
Ensure continuity of billing through documentation and cross-team collaboration
Essential Skills:
All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy
A minimum of 2 years demonstrated experience using financial systems (e.g., SAP or similar ERP platforms) to support billing, invoicing, or financial processing activities.
Proven experience working in billing, finance, or accounting operations, with evidence of managing financial transactions, reconciliations, or invoice processing.
Experience identifying and implementing process improvements within finance or operational workflows, resulting in measurable efficiency gains (e.g., reduced errors, improved turnaround times, or streamlined processes).
Strong understanding of end-to-end financial processes, including billing cycles, payment reconciliation, and financial controls.
Desirable Skills
Familiarity with different billing models
Experience working in a high-volume, deadline-driven environment
Exposure to payment reconciliation and collections processes
Experience supporting cross-functional teams (e.g., Operations, Account Management)
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Your role in the team
We are seeking a detail-oriented and proactive Roadside Billing Analyst to join our growing billing operations team. This role is responsible for managing end-to-end billing activities for assigned partners, ensuring invoices are accurate, timely, and aligned with contractual agreements.
The successful candidate will play a key role in maintaining strong partner relationships, resolving billing issues, and contributing to continuous process improvement within a dynamic and fast-paced environment.