Commercial and CX Graduate Associate (Fluent French Speaker)

About the role

Grade Level (for internal use): 09 Location of Graduate Program : Abuja, Nigeria The S&P Global Energy Commercial and CX Graduate Program is based in Abuja, Nigeria . While the program starts with an intensive 5-week onboarding in the London office , this time in London is solely for orientation purposes . After the onboarding period, your primary work location will be Abuja, Nigeria. The 3-months thereafter will be part of the EMEA Customer Success Team , focusing on building a foundational knowledge of the commodity markets, developing essential business-related skills while learning about various S&P Global Energy data, research and analytical products. With Customer Success, you would be a primary contact for clients, providing solutions to their requests in a timely, professional and courteous manner and providing training on S&P Global Energy products through virtual and onsite visits. The program will consist of rotations to customer success, sales, channel management and marketing functions . This will enable each graduate to gain a holistic perspective of the business. Combined with on-the-job learning, graduates must complete and pass certification milestones along with a rigorous evaluation process that will test and stretch their skills and capabilities. As you progress though the program, you will have the opportunity to support the sales team and ultimately generate additional revenue that helps to grow our business You will be offered the opportunity to assist S&P Global Energy in achieving its mission of being one of the leading providers of the highest quality price assessments and analytical information to the world's financial and commodity markets. Our real-time news, pricing and analytical services help markets operate with transparency and efficiency worldwide. As the principal provider of commodity price assessment and information to more than 10,000 customers in 150 countries and with 20 offices spanning five continents, you will form part of a truly globally diverse workforce. You will be part of a rapidly growing organization with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers from a diverse pool of current undergraduates or recent graduates who are passionate about the energy and commodities markets and want to develop their career in a dynamic, high performing and multicultural commercial team. You will be someone who can quickly work out how to make things happen through intellectual curiosity, creativity, exceptional learning agility and problem solving skills as well as effective networking and collaboration skills. Additionally, proficiency in Generative AI technologies and the ability to leverage these tools for innovative solutions will be highly valued.