Solutions Engineer, Commercial Sales

External

Descope · Los Altos, CA (hq)/san Francisco Bay Area

Full-timeOn-siteToday

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About the role

As a Solutions Engineer at Descope, you will be a critical technical partner to our Sales and Customer Success teams, owning the technical sales cycle from first call through post sale adoption. You bring deep, hands on expertise in identity and CIAM. You understand how modern identity architectures are designed, where they break, and how to guide customers toward successful outcomes. This role is focused on supporting our Commercial Sales organization, partnering closely with Account Executives to engage prospects, lead technical evaluations, run demos and POCs, and help customers move quickly from initial interest to production. You'll serve as a trusted technical advisor, helping organizations modernize their identity stack while driving successful business outcomes.

Requirements

5+ years in a customer-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, or equivalent).

3+ years of hands-on experience with identity and access management platforms- ideally in a pre-sales or post-sales capacity at an identity-focused company (Okta, Auth0/Okta CIC, Ping Identity, ForgeRock, CyberArk, OneLogin, SailPoint, or similar).

Proven track record of owning and winning complex technical sales cycles at the enterprise level.

Demonstrated experience designing and implementing CIAM solutions: consumer-facing authentication, B2B federation, progressive profiling, and identity orchestration.

Background in developer tooling, security SaaS, or infrastructure software strongly preferred.

Technical Skills

Expertise in identity protocols and standards: OAuth 2.0, OIDC, SAML 2.0, LDAP, SCIM, WebAuthn/FIDO2.

Hands-on experience with authentication methods (Magic Link, OTP, TOTP, push, biometrics, passkeys), SSO federation, and enterprise directory integration (Active Directory, Azure AD/Entra ID, Google Workspace).

Proficiency in at least one programming language (JavaScript/TypeScript, Python, Java, or Go) with the ability to build and modify integration code in customer environments.

Familiarity with REST APIs, SDKs, and webhook-driven architectures.

Understanding of cloud infrastructure platforms (AWS, GCP, Azure) and how identity integrates with modern application architectures (microservices, serverless, mobile).

Soft Skills

Outstanding communication skills- able to tailor technical depth and framing to developers, architects, CISOs, and business stakeholders alike.

Naturally curious and solutions-oriented: you enjoy dissecting complex customer environments and architecting creative paths forward.

Highly organized with the ability to manage multiple concurrent opportunities and customer engagements without dropping the ball.

Comfortable operating with ambiguity and autonomy in a fast-moving, early-stage environment.

Strong executive presence; credible in the room with senior technical and business decision-makers.

Prior experience specifically in CIAM (Customer Identity and Access Management) vs. workforce IAM - you understand the distinct UX, scale, and regulatory pressures of consumer-facing identity.

Familiarity with identity orchestration concepts: adaptive authentication, step-up auth, risk-based access, and identity flows.

Experience migrating customers from legacy identity providers, including user migration strategies and data portability approaches.

Active participation in the identity community: conference talks, open-source contributions, or published technical c

Solutions Engineer, Commercial Sales

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