Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Discovers and responds to customer needs.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Maintains a clean and organized workspace so that partners can locate resources and product as needed.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Maintains regular and punctual attendance.
Skills/Qualifications:
Preferred
Must have a high school diploma or equivalent
1 year of food and beverage service industry experience in QSR and/or Starbucks
Organized and detailed oriented
Required
Must demonstrate honesty and integrity inside and outside the workplace
Ability to obtain and maintain food handler's certification card
Must be able to lift 45 lbs
Must strive for a 100% of customer satisfaction
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
Meets required dress code
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Benefits
Health insuranceFlexible schedule
Additional Information
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Purpose:
Starbucks is a high energy, fast paced work environment that cares for its team members. We enjoy building relationships with our guests and being a bright part of their day. Starbucks team members enjoys working closely with each other and fosters an environment of fun with a diverse group of people. Plus, the daily free coffee is not bad either!
Terribleherbst · White Hills, AZ - White Hills Starbucks