Director - Platforms & Partnerships

About the role

Job Description AMC Global Media is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business. We are currently seeking a Director, Platforms & Partnerships to join our Media Operations & Engineering team based in our New York, NY offices . JOB RESPONSIBILITIES Partner Launches & Platform Operations Partner-facing lead for onboarding, launches, and product expansion across AMC Global Media (fka AMC Networks) branded services, ensuring operational readiness and strong execution across SVOD, TVOD, TVE, and FVOD workflows. Serve as the primary operational point of contact for platform and distribution partners (e.g., Amazon, Apple, Philo, Roku, Comcast, DirecTV, Dish/Sling, etc.), aligning internal and external stakeholders on scope, timelines, dependencies, and launch requirements. Oversee day-to-day partner distribution operations, ensuring content, metadata, artwork, and related deliverables meet platform-specific technical and business requirements. Track business-as-usual deliveries, backfill needs, and launch packages across internal teams, vendors, and transport providers (e.g. Comcast Technology Solutions - CTS) to maintain continuity and service quality. Cross-Functional Execution & Governance Partner with GT&O, Affiliate Sales, Ad Ops, Content Licensing, Finance, Multiplatform Scheduling, and other key stakeholders to define launch roadmaps, assess scope, and align resources to business priorities. Assess partner technical requirements, delivery specifications, and workflow impacts to determine level of effort, operational feasibility, and implementation approach. Establish, document, and improve scalable processes, readiness frameworks, and communication models that support repeatable, high-quality execution across brands and partners. Liaise with internal teams to clarify contractual obligations, define service expectations, and ensure partner-facing commitments translate into actionable operational plans. Issue Management, SLAs & Performance Reporting Lead issue triage and troubleshooting for platform launches and VOD & streaming services, using operational tools and structured workflows to prioritize incidents and drive timely resolution. Oversee incident management in ServiceNow, Jira, and related systems for AMC Entertainment branded assets, direct-to-consumer services, and partner-distributed brands. Track and report on partner and internal service level agreements, operational metrics, and launch performance indicators to improve accountability and inform decision-making. Partner with Finance to monitor delivery volumes, cost drivers, and budget impacts across SVOD, AVOD, and FVOD operations. Leadership, Team Development & Growth Lead, coach, and develop a high-performing team, providing direction, prioritization, and support across launches, operational problem-solving, and partner engagement. Support international expansion, as needed, and evolving platform partnerships by adapting workflows, coordinating regional requirements, and ensuring operational readiness for growth. Serve as a partner-facing operational leader across AMCGM brands including AMC/AMC+, BBCA, IFC, SundanceTV, WEtv, Shudder, SundanceNow, Acorn TV, ALLBLK, HIDVE, and related services. Contribute to special projects and strategic initiatives for department leadership, helping strengthen partner operations and long-term scalability. QUALIFICATIONS (Required & Preferred) Bachelor's degree or equivalent combination of education and relevant experience. 7-10 years of relevant experience in media operations, platform operations, digital distribution, media supply chain, or related areas within media and entertainment. Demonstrated experience leading cross-functional launches and ongoing operational support across SVOD, TVOD, FVOD, MVPD/vMVPD and MSO delivery workflows. Strong knowledge of video-on-demand ecosystems, metadata, digital asset delivery, and media file specifications. Experience using operational and business tools such as Microsoft Office, ServiceNow, Workday, Oracle, ADP, Jira, Airtable, Power BI, and content management systems. Strong project management, problem-solving, communication, and stakeholder management skills, with the ability to prioritize across