Compliance with accounting standards and company policies
Partner closely with commercial, sales, operations, and finance teams to support monthly revenue targets and business performance objectives
Monitor revenue trends, billing accuracy, and collection efficiency to drive operational and financial performance
Drive process standardization, automation, and continuous improvement initiatives across OTC operations
Improve working capital performance, DSO metrics, and collection effectiveness
Establish and maintain strong governance, internal controls, and SOX compliance framework
Develop and monitor KPIs, SLAs, operational dashboards, and reporting metrics
Support ERP implementations, process migration, and SSC transition projects
Lead customer escalation management and stakeholder communications effectively
Build, lead, and develop a scalable OTC organization within the SSC environment
Requirements
Bachelor's Degree in Accounting, Finance, Business, or related discipline
Professional qualification preferred: ACCA, CPA, MIA, ICAEW or equivalent
Minimum 10 years of relevant experience in OTC, Accounts Receivable, and Revenue Accounting
Mandatory experience in Shared Services Center (SSC) / Global Business Services (GBS) environment
Prior SSC setup, transition, or migration experience preferred
Strong understanding of revenue recognition principles, financial controls, and SOX compliance
Experience supporting monthly revenue close and business performance targets
ERP system exposure (SAP, Oracle, or equivalent)
Strong leadership, analytical, and stakeholder management capabilities
Experience managing regional or global operations is an advantage
Job Type:
Regular
Shift:
Shift 1 (Malaysia)
Primary Location:
Penang 15, Penang, Malaysia
Additional Locations:
Posting Statement:
Additional Information
Job Details:
Job Description:
We are seeking an experienced OTC and Revenue Accounting leader to establish and manage Order-to-Cash operations. This role will oversee end-to-end OTC processes including billing, collections, cash application, credit management, dispute resolution, accounts receivable, and revenue accounting activities.
The role will work closely with commercial, operations, and finance teams to ensure timely and accurate revenue recognition, support monthly revenue targets, improve cash flow performance, and strengthen governance and SOX compliance across the organization.