Works directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process.
Represents AEP Transmission and projects to external affairs teams and educates the public (landowners, thought leaders, elected officials) about proposed transmission projects.
Determines and guides customer outreach strategies that improve two-way communications and line routing success at the project level. Also, will have the responsibility of directing outside consultants and resources in support of individual projects.
Provides field support to transmission siting, line engineering, right-of-way, and project management team to ensure projects are executed on time.
Requirements
Project Outreach Specialist SG6
Education:
Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.
One year experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.
Project Outreach Specialist Senior SG7
Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, public affairs, or related field.
Four years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field
In addition:
These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing, expectations about travel, shift work, etc.
Travel requirements are expected 20-30% of the time
Physical demand level is Sedentary
The ability to handle multiple projects and assignments is critical.
May require extended hours to accomplish assigned tasks to meet requirements and schedules.
Some overnight travel to facilities and projects (field work) is required periodically.
In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
American Electric Power (On-Site)
$74K- $109K / Year
#LI-Onsite
#AEPCareers
#Outreach
Compensation Data
Compensation Grade:
SP20-006
Compensation Range:
$74,551.00 - $109,543.00
Additional Information
Job Posting End Date
07-06-2026 Please note the job posting will close on the day before the posting end date.
Job Summary
This position supports the primary field customer relations and communications resource for public interaction and outreach on AEP Transmission projects. Responsible for assisting in identifying, developing, and coordinating delivery of overall outreach strategies to support the goals, philosophies, policies, initiatives, and day-to-day activities of AEP Transmission and its affiliates, including joint ventures. Key member of project siting team who interfaces with or supports interaction with external audiences, including individual customers and local officials. Requirements include excellent written and public speaking skills, excellent interpersonal skills, and strong business knowledge. Able to meet with affected or potentially affected customers to surface issues, solve problems, and bring local knowledge and insight to the siting process.
Job Description
Aep · Roanoke, VA