Additional Information
Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
We are seeking a passionate engineer who will work closely with cross functional teams across the organization to drive innovation, evolution, and automation in our end user environments. The Cloud Device Management Engineer will design, implement and support secure, scalable endpoint management primarily for macOS and iOS/iPadOS devices and a small subset of Androids. This role will lead MDM and MAM solutions via Microsoft Intune, integrate and optimize Jamf, and operationalize Apple Business Manager (ABM/ASM) for automated enrollment, app licensing and device lifecycle.
The ideal candidate will pair deep Apple platform expertise with automation-first mindset and have a broad knowledge in all aspects of Microsoft 365, Intune, and Azure AD, strong scripting skills and a track record of delivering frictionless, secure associate experiences.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Role qualifications:
Bachelor's degree in Information Technology or equivalent work experience and 3+ years experience in IT Infrastructure and End User Support.
Solid knowledge and understanding of cloud-based systems (Jamf, Intune, M365), security requirements, infrastructure, systems administration, application systems, networking and computing devices. Must be proficient in the use of Microsoft applications (Word, Excel, PowerPoint, Teams, OneNote, SharePoint, OneDrive, and Outlook).
Strong hands-on experience and proficiency with Jamf Pro, Apple Business Manager, and understanding of macOS and iOS operating systems, hardware and tools.
Experience with scripting languages for automation and troubleshooting.
Familiarity with identity and access management (IAM), SSO, networking, and security in cloud contexts.
Excellent problem solving and analytical skills.
Strong documentation and governance mindset.
Ability to work independently and collaboratively in a team environment under minimal supervision. Thrives in a fast-paced environment with exceptional planning, organizational, analytical, problem-solving, and decision-making skills
Expertise in the ability to produce detailed reports on key metrics and KPI.
Demonstrated excellent customer service, interpersonal and leadership skills in communication, both written and verbal at all levels of an organization. Established record as an effective collaborator.
Detail oriented with a focus on continuous improvement.