Underwriter Assistant, Italy

About the role

You will contribute to the growth and profitability of AIG AESA unit by providing administration support to specific Lines of Business in Italy, assisting the UW community. You will serve both internal & external customers by completing administrative tasks for specific LOB underwriters; responding to customer requests; resolving complaints & maintaining data quality in systems. Consistently meet service levels and performance targets in terms of volume, accuracy and quality. This role reports to the Country Operations Manager. The responsibilities for this role include: -Partner with underwriters and COE partners for end-to-end processing of new,renewal business as well as endorsements. -Participate in pre-binding activities. -Liaising with brokers/clients, gather information necessary to prepare quotes(either for new submissions or renewals) and update raters, update raters whendeemed necessary -Prepare the referral documentation -Issue quotes upon receiving instructions from the Underwiter -Decline submission request if not within UW guidelines -Capture information/documents - Transaction file management -Participate in post-binding and servicing activities: -Update bind subjectivities -Update rater/systems when deemed necessary -Policy booking and issuance: -Ensure quality and timeliness of issuing & booking instructions andfollow-up on outstanding policies before hand-off to operations, -Support preparation of Binder/slip, policy, and endorsement for the SSCto issue -Follow-up on opened subjectivities, support cancellations letters preparation ifnot due to non-payment (Cancellation process for Unpaid premium will behandled by SSC and at a later will be automated through Collections system) -Work closely with risk engineering and underwriting to ensure risk engineeringprogram is being executed -Support underwriters around necessary gathering and processing ofdocumentation for purchased reinsurance (as applicable). -Liaise with brokers/clients to obtain information needed to prepare adjustmentson policies where premium is based on rate (TO, travel, salaries, ...) -Partners with the Collection department: -Handles Finance queries (through Live Ledger & e- mail) -Support their effort to recover unpaid premium -Work with underwriters: Set-up systems and underwriting platforms. Provide technical direction to underwriting on workflow management tools :research & resolve processing problems in workflow management tools Assist w. data/portfolio management Assist with Data Integrity together with underwriting: Rate Change, actual totechnical, linesize, limits and premium reports are checked against rater andunderwriters view to ensure consistency. Support UW projects on an ad-hoc basis -Compliance/Conduct support -Support the completion and binding of raters in a timely manner -Support UW with reviewing outstanding quotes and ensuring timeliness ofbooking instructions -Support UW during Audit preparation by gathering necessary information -Support UW with addressing complaints