Project Director
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About the role
Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Project Director REPORTS TO: Regional Director LOCATION: Borderplex Region (El Paso, TX) EMPLOYMENT TYPE: Full-Time, Exempt Employee Career Team is looking to hire a Project Director who will be responsible for overseeing the Borderplex workforce project serving El Paso and far West Texas, ensuring and executing the project's overall strategic plan. In this role, the incumbent will apply working knowledge of Workforce Development protocols, including a strong understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team, the Project Director is accountable for ensuring quality and integrity across all workforce functions and serves as the primary local contact with Workforce Solutions Borderplex (WSB). Your Impact on Career Team's Success: Serve as the primary local contact and contract liaison with Workforce Solutions Borderplex (WSB) and the Texas Workforce Commission (TWC) Oversee daily programmatic operations across the six-county Borderplex region Ensure compliance with contract requirements, including coordination and adherence to policies and procedures and program monitoring for continuous improvement and customer satisfaction Prepare and manage multiple funding streams rates to keep the project on track without disallowed costs, drive metrics and performance, provide support, coach frontline staff, and create service delivery plans for the project Lead high-functioning teams to execute program initiatives while supporting employee growth, through coaching and training. Build and maintain strong relationships with the Board, employers, community organizations, labor representatives, and workforce partners, through regular meetings and planning sessions across the Borderplex Ensure services are delivered in a culturally responsive manner that reflects the bilingual, binational character of the Borderplex community Conduct regular coaching sessions and annual performance evaluations of the team Support business development and identify growth opportunities within the project, state, and region Approach each day and task with a "ZAG" mindset Other duties and projects as needed Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have : Bachelor's degree or higher or an equivalent combination of education and experience 3+ years of experience in operational leadership and management 3+ years of demonstrated ability working in a dynamic team environment with an aptitude for communication and interpersonal skills to work cooperatively with others, with courteousness and a high level of professionalism 2+ years of computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive, Adobe suite, and Laser Fische. Strong emotional intelligence and ability to lead a team with different working styles A demonstrated ability to thrive in a fast-paced environment while maintaining confidentiality, handling personnel matters effectively, and handling employee and personnel inquiries with sensitivity, tact, and diplomacy Sharp attention to detail with exceptional organizational, analytical, research, and critical thinking skills, including the ability to perform and complete a high volume of work assignments with speed and accuracy Exceptional time management skills to meet deadlines and work under pressure Excellent verbal and written communication skills Bilingual proficiency in English and Spanish to serve the region's predominantly bilingual customer base A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Master's or MBA degree Experience and knowledge of WIOA, TANF, SNAP, Texas Workforce Commission (TWC), and other workforce development contracts/programs Knowledge of the Borderplex region (El Paso, Hud