Principal, Account SE

About the role

The Experience The role is part of the Solution Engineering organization at Salesforce Mexico. In this role, you will help customers unlock the full potential of AI - from intelligent automation to personalized experiences - working closely with customers, account teams, and product experts to build trust, deliver innovative solutions, and shape the future of AI in the Financial Services, Hospitality and/or Automotive industry. We are looking for a Solution Engineer who brings a "builder" approach combined with a passion for AI & digital transformation with hands-on experience in automation, data, or intelligent systems - and ideally a combination of both. What You'll Actually Be Doing Build compelling product demonstrations, proof-of-concepts and pilots, as well as lead customer workshops that showcase how AI agents and automation can solve real-world industry challenges, connecting customer goals to Salesforce solutions. Serve as a trusted advisor to both IT and business leaders, understanding customer objectives and articulating how Salesforce fits into their enterprise architecture and digital transformation roadmap. Collaborate closely with sales, product, and engineering teams to tailor solutions to specific customer needs across an assigned patch of industries. Stay curious and continuously develop your knowledge of Salesforce's evolving AI capabilities and the latest innovations in technology. You're Our Person If... You have experience in a Solution Engineering, pre-sales, or Solution Consulting role, with the ability to engage credibly across both technical and business audiences. You have a background in financial services, hospitality or automotive industries and hands-on experience with automation, data platforms, or AI applications in an enterprise context. You are a confident, collaborative communicator who can simplify complex topics for a range of customer stakeholders, from operational teams to executive decision makers. You are fluent in Spanish and English (spoken and written). Even Better If... You hold one or more Salesforce certifications such as Administrator, Platform App Builder, or AI Associate, and have previous experience with the Salesforce ecosystem. You have experience working in cross-functional teams and familiarity with enterprise platforms, Application Programming Interfaces (APIs), or coding languages such as Java or JavaScript. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status,