Automotive Technical Trainer

About the role

Provide technical training development, delivery and associated programs within a specific region, supporting both NCI staff and Dealership technicians. POSITION FUNCTIONS The following position function statements describe the general nature and level of work being performed. Provide input regarding the development of department operating objectives; develop plans regarding regional training activities; coordinate both technical and non-technical training activities; maintain relationships with corporate departments, schools and community colleges; make recommendations regarding hardware and software, training materials and training centre configurations; ensure that training centres are maintained in a neat, working-order fashion at all times. 10% Apply processes to develop technical courses by conducting needs analysis, completing task descriptions, identifying skills and performance gaps, establishing and confirming training objectives, sequencing training activities, developing measurement tools, formulating instructional strategies; coordinate with other technical trainers to review, repackage and distribute technical reports and information; review and update core, new model and web-based training materials; make recommendations regarding safety requirements for technical training centres. 10% Prepare and deliver training to NCI Staff, Nissan Technicians, service advisors and occasionally, sales consultants; incorporate manuals, exercises, presentations and testing materials in training activities; manage group discussions and group activities so that group members learn and achieve a positive experience; assess technicians regarding their skills and competencies using classroom and on-the-job support mechanisms; provide both theoretical and practical training information to NCI and Dealer personnel; conduct in-dealership training. 55% Administer Master Technician Program and courses by monitoring and acting upon information contained in Nissan University information systems; schedule and implement technical and service training activities and logistics; determine, order and distribute training materials. 5% Conduct program and individual evaluations including assessment of technicians' competencies to determine knowledge, skill, behaviour and results relating to classroom and dealership activities; participate in the design and implementation of instruments relating to instructional quality; develop and implement course and program evaluation; based on evaluation results, make adjustments to course, personal style and recommend overall modifications as required. 15% Recommend content for the XTRA program; develop quizzes and assist with the distribution of prizes; design, develop, and verify NISTEC quizzes and exercises; coordinate and implement quizzes and hands-on contests; communicate to regional staff and contestants regarding NISTEC. 5%