Proven success in customer service and administration
Exposure to leasing or property management, including a foundational understanding of Fair Housing guidelines
Familiarity with Cleveland's market-rate multifamily real estate industry
Work Style
An Empathetic Communicator & Relationship Builder: You possess excellent interpersonal skills and a natural talent for written, verbal, and persuasive communication. You genuinely enjoy connecting with residents and building vibrant communities.
A Strategic Multitasker: Managing multiple properties and complex projects simultaneously excites you. You match that "rhinocerality" with exceptional organizational skills, sharp time management, and a high level of attention to detail.
Process-Driven & Detail-Oriented: You appreciate the importance of structure. You are deeply comfortable working within established operational processes, respect regulatory guidelines, and take pride in executing rules accurately.
Tech-Forward: You easily navigate modern property management software and workplace technology, leveraging digital tools to maximize your daily efficiency. We use Appfolio and Google Suite heavily.
Other Requirements
Availability to work a 40-hour work week, which may include Saturdays
Reliable personal transportation and a valid driver's license
Valid vehicle registration and insurance
Able to ascend/descend stairs, traverse uneven terrain, transport up to 25 lbs, and use a computer for a full workday
More about Birgo
Note: Because this position manages rental properties on behalf of Birgo, team members may not concurrently engage in outside real estate sales, leasing, or property management activity.
Benefits
Medical, dental, vision, life, and pet insurance with company contributionPaid time off, paid holidays, sick time, and mental health days401(k) retirement plan with employer matchCompany profit-sharing programTeam outings and volunteer eventsProfessional development reimbursement programHealthy lifestyle reimbursement programDiscounted rates at Birgo PropertiesCore ResponsibilitiesProvide excellent customer service through prompt, professional, and authentically caring responsesMaximize operational performance of propertiesLead the leasing efforts for your property group, including advertising, applications, showings, move-ins, and renewalsMaintain clean and safe properties by resolving tenant complaints, conducting onsite inspections, and enforcing rules of occupancyOther duties as assigned to help Birgo improve lives through real estateSuccessful Candidate ProfileHealth insuranceDental insuranceVision insurance401(k)
Additional Information
Job Summary
Join our fast-growing team and improve lives through real estate! In this role, you will have the unique opportunity to learn every aspect of property operations while making a tangible impact on our residents and local communities. Working closely with the Property Manager, you will help direct the daily operations of four apartment communities across Shaker Heights and Edgewater.
Birgo's Values
T eamwork: We are collaborative, approachable, and engaged
H umility: We are selfless, gracious, and continuously improving
R hinocerality: We are proactive, dynamic, and courageous
I ntegrity: We are trustworthy, principled, and sincere
V ision: We are forward-thinking, empathetic, and adaptable
E xcellence: We are goal-oriented, dependable, and accountable
Birgo · Cleveland, OH