Senior Housekeeper (Permanent)
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Senior Housekeeper-1 Key Responsibilities: Clean assigned properties meticulously. Supervise staff to maintain service quality. Monitor and guide housekeepers in maintaining dress and grooming standards. Address performance issues promptly and ensure seamless service. Manage property set-ups, during-stay services, and departure cleaning. Support and train new starters during their probation period, ensuring they are fully equipped to meet standards and expectations. Liaise with other departments and external suppliers. Ensure security protocols are followed by contractors and visitors. Report maintenance issues and manage laundry and inventory processes. Ensure any personal items left in properties are dealt with appropriately. Responsible for placing food and supplies orders through the Housekeeping Office. Assist with all client requests. Maintain housekeeping equipment and place food orders as needed. Check deliveries to ensure quantity and quality are correct and report any discrepancies/quality issues. Ensure all communication devices are functioning. Uphold a strict code of conduct and confidentiality. Comply with all Health and Safety regulations. To be flexible with working a rotating shift including weekends and Bank Holidays. Any tasks or responsibilities as requested by management within the scope of the position. Knowledge and Skills: Able to speak and understand English (Essential) Experience in professional housekeeping and ability to handle the physical demands of the role (Desirable) Safe handling of hazardous chemicals training (Desirable) NVQ Level 2 in Cleaning, valid UK driver's license (preferably manual) (Desirable) Valid UK driver's license, preferably manual (Desirable)
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Company Intel
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