Workshop Manager

About the role

Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. KEY RESPONSIBILITES A. Financial & Business Performance Own the Service Center's annual budget and financial control. Deliver Net Sales, Product Margin, Indirect Costs, and Absorption targets. Prepare structured monthly reports covering financial, operational, quality, and HSE KPIs. Use data-driven insights for decision‑making and performance improvement. Optimize operating cost (labor, machine utilization, energy, inventory, logistics, consumables, related expenses). Identify and drive cost‑saving initiatives and long‑term cost‑reduction strategies. Maintain accurate forecasting to support financial transparency. Monitor product group profitability with Sales and Operations B. Operations, Production & HSE Ensure safe, efficient, and high‑quality production aligned with Valmet standards. Lead QHSE improvement initiatives (safety culture, hazard analysis, RCA). Maintain equipment reliability through preventive and corrective maintenance and CAPEX execution. Ensure compliance with ISO 9001, ISO 14001, ISO 45001, and local legal requirements. Plan and balance capacity, workload, manpower, shift arrangements, and subcontracting. Safeguard product quality; lead NCR management, CA/PA, and quality improvement actions. Optimize workflow, logistics, warehousing, and inventory control. Develop and execute long‑term operational and capability roadmaps. Lead Lean/CI initiatives and standardize best practices across the workshop. Manage production scheduling and lead‑time planning. Lead emergency preparedness and safety drills. C. People Leadership & Capability Development Build a high‑performance and high‑engagement team culture. Lead workforce planning, recruitment, onboarding, coaching, and development. Delegate effectively; ensure role clarity, accountability, and succession planning. Promote strong communication, ethical behavior, and collaboration. Conduct performance reviews and ensure follow‑up actions. Maintain an updated competence matrix aligned with operational needs. D. Systems, Tools & Data Management Ensure effective use of ERP, planning tools (LN Infor, Delfoi), and digital systems. Maintain accurate operational and master data; ensure strict process adherence. Support digitalization initiatives and new system implementations. Strengthen data governance for accuracy, reliability, and audit readiness. E. Collaboration & Customer Interface Collaborate with Sales, Supply Chain, QHSE, Finance, HR, Field Service, and APAC workshop teams. Coordinate with cross-functional teams in other valmet locations (R&D, Procurement, Engineering, Quality, and global support units.) Engage with customers for clarity, issue resolution, and strong delivery/quality performance. Manage suppliers and subcontractors for safety, quality, delivery, and cost compliance. QUALIFICATION & REQUIREMENTS Essential Bachelor's degree in Mechanical, Industrial, or related Engineering field. 5+ years of workshop or production operations leadership experience. Strong analytical, problem‑solving, and continuous improvement skills. Proficient in English; MS Office/Office 365 and ERP systems. Hands‑on, proactive leadership style. Ability to analyze operational data for decision‑making. Experience working cross‑functionally. Proven resilience and composure under demanding operational conditions, with the ability to lead the team through high‑pressure situations Preferred Experience in roller service, industrial machinery maintenance service, or pulp & paper industry. Familiarity with LN Infor ERP, Delfoi, or similar systems. Knowledge of ISO 9001, ISO 14001, ISO 45001. Understanding of financial monitoring and cost drivers. Experience in multinational environments. Knowledge of Lean methodology.