Monitor and answer radio calls, service tickets, phone calls, emails, etc. that request technical AV support.
Respond to requests for AV support in a timely manner. Notify the AV Manager and/or AV Support Technician or other professional staff when unable to resolve a problem or when equipment needs repair service.
Support other AV Assistants when there are complex issues or problems with equipment.
Identify equipment issues and communicate them to the AV Manager and AV Support Technician via Microsoft Teams or other reporting mechanisms.
Perform setup, operation, and breakdown of AV equipment in Newcomb Hall, satellite spaces, the 1515 Building, and other spaces or other events as assigned by the AV Manager and/or AV Support Technician.
Complete all required training to become familiar with projectors, sound systems, microphones, AV control systems, video conferencing, lighting equipment other AV resources, and other training as assigned by supervisor(s).
When pre-arranged, meet with organizers upon arrival at their event to ensure technology needs are met.
Provide movie projection and sound services for Newcomb Theater and other Student Affairs managed spaces (including some outdoor locations).
Communicate frequently with and take direction from professional staff to ensure workflow is efficient.
Visit all AV equipment on a minimum of a weekly basis to verify it is operational.
Be responsible for all work shifts assigned and willing to cover other shifts as needed to ensure adequate coverage.
Attend all mandatory training and staff meetings.
Learn and abide by all University policies, including use of AV and any other institutional technology at the University.
Other duties as assigned.
Requirements
Undergraduate or graduate full-time students enrolled in at least 12 credits.
Must remain in good academic and disciplinary standing.
AV and/or IT experience is a plus but not required.
Having a U.S. driver's license is recommended, but not required.
Must be able to perform moderately heavy physical duties (i.e., lifting and setting up equipment up to 35 lbs.).
Excellent customer service skills and professional work habits.
Ability to work independently and take initiative.
Excellent oral and written communication skills.
Dependable, responsible, and trustworthy.
Organized and able to multi-task.
Ability to act as a team member.
MINIMUM REQUIREMENTS
Education: Current UVA student
Experience: None
Licensure: None
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Benefits
Vision insurance
Additional Information
The Audio Visual (AV) Assistants' primary responsibility is to provide audio visual services and technological support for many spaces and events managed through the Division of Student Affairs at the University of Virginia by its Event Managment Office. AV Assistants respond promptly to requests for technical support for events and activities in these spaces and troubleshoot issues and complications as they arise. AV Assistants also are responsible for the setup, operation, and breakdown of equipment as needed. Examples include items such as microphones, sound systems, projectors, screens, video conferencing equipment, lighting equipment, etc. AV Assistants provide full-service support in the operation of movie projection in the Newcomb Theater and equipment in the Newcomb Ballroom. AV Assistants work directly with and take direction from the Audio-Visual Manager, AV Support Technician, and other professional staff.
Title: Audio-Visual Assistant
Pay: Hiring Rate $14.53/hour
Hours: Shifts are regularly scheduled between 7:00 a.m.to 12:00 a.m., Monday - Saturday and 8:00 a.m. to 12:00 a.m. on Sundays.
Hours Per Week: Up to 20 hours per week
Duration: 2025-2026 academic year. Employment ends May 8, 2026. Workers in good standing may be offered the opportunity to return for upcoming semesters, including summer sessions (voluntary) if interested.
Application Deadline: Ongoing as needed through the school year
Uva · Charlottesville, VA