As a Strategic Account Manager at TrendAI™, you will own and grow a portfolio of high-value enterprise accounts, acting as a trusted advisor who bridges complex technical solutions with measurable business outcomes. This is a high-impact, high-visibility role for a driven sales professional who thrives at the intersection of cutting-edge technology and strategic relationship management.
Responsibilities
Own the full commercial relationship for a named portfolio of enterprise and global accounts, driving retention, expansion, and multi-year contract renewals.
Develop and execute tailored account plans that align TrendAI's solutions to each customer's cybersecurity strategy, risk posture, and business objectives.
Lead executive-level engagements, building trusted relationships with CISOs, CIOs, and other C-suite and board-level stakeholders.
Collaborate cross-functionally with Sales Engineering, Product, Customer Success, and Professional Services to deliver exceptional customer experiences.
Identify and qualify upsell and cross-sell opportunities across TrendAI™'s product portfolio, consistently meeting or exceeding revenue targets.
Represent TrendAI at industry conferences, executive briefings, and customer events to strengthen brand presence and deepen account relationships.
Requirements
5+ years of enterprise B2B sales or account management experience, ideally within cybersecurity, SaaS, or enterprise software.
Proven track record of meeting or exceeding revenue quotas in a complex, solution-based selling environment.
Exceptional relationship-building skills with a demonstrated ability to engage and influence senior executives and technical decision-makers.
Strong business acumen with the ability to translate technical cybersecurity concepts into clear, outcome-driven business value narratives.
Proficiency with CRM platforms and familiarity with sales methodologies such as MEDDIC, Challenger, or SPIN.
Outstanding communication, negotiation, and presentation skills.
Experience selling AI-driven or cloud-native security solutions (e.g. SIEM, XDR, threat intelligence, or identity security platforms).
An established network of CISO-level relationships within key verticals such as financial services, healthcare, or critical infrastructure.
Familiarity with regulatory frameworks including ISO 27001, NIST CSF, GDPR, or SOC 2.
Sound like you? Even if we don't have an opening right now, we're always keen to connect with great talent. Submit your resume to our talent pool and we'll be in touch when the right opportunity comes up.
Employee Benefits
We take employee wellbeing seriously. At TrendAI, you will have access to Private Health Insurance, Mental Health Support through access to EAP, Gym reimbursements, Paid Parental Leave and more. We embrace diversity, equity and inclusion.
We're proud to be recognised as a Great Place to Work®, a testament to our commitment to fostering a positive, inclusive, and empowering workplace culture.
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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
Benefits
Health insuranceEquity / stock optionsParental leave
Additional Information
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Strategic Account Manager
We're always on the lookout for talented Strategic Account Managers to join TrendAI™ as we continue to grow across the region. If you have a passion for enterprise sales, cybersecurity, and building meaningful customer relationships - we'd love to connect for future opportunities.
Trend Micro · North Sydney