Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
Identifies complex customer needs and works to meet those needs using appropriate customer service skills
Determines subrogation or fraud potential and how to handle
Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handles investigation regarding all aspects of complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
Sign On Bonus: You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonusFor jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the "EEO Know Your Rights" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.Health insuranceVision insuranceRemote work optionsPerformance bonus
Additional Information
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
As a Virtual Property Adjuster, you will be responsible for investigating and confirming the facts of loss for Homeowners claims. This remote role includes determining coverage and damages, and adjusting and negotiating claims within assigned authority levels. You will manage the full lifecycle of the claim, including supplements, Additional Living Expense, contents, and personal property. Throughout the process, you will provide timely, clear communication to customers, keeping them informed as their claim progresses.
We are seeking an experienced Property Adjuster with proficiency in Xactimate and a strong foundation in claims handling, including supplements and full claim ownership. The ideal candidate will demonstrate strong organizational skills, a proactive approach, excellent customer service, and the ability to adapt in a fast‑paced environment. Experience handling property claims is required.
Allstate · Remote