Strong executive communication and stakeholder facilitation skills.
Experience working in matrixed, global organizations.
Ability to translate complex change into clear, actionable messaging.
Key Competencies:
Organizational change leadership
Stakeholder engagement and influence
Strategic communication
Business process and operating model transformation
Data-driven adoption and benefits tracking
Additional Information
Job Description:
Job Summary:
The Business Transformation Office (BTO) Change Manager is responsible for leading the people, adoption, and behavioral aspects of enterprise transformation initiatives at ARRAY. This role ensures that business process, technology, and operating model changes are effectively adopted and sustained across the organization. The Change Manager partners closely with BTO Project Managers, business leaders, and functional teams to translate transformation objectives into clear change strategies, communications, and enablement plans.
Key Job Responsibilities:
Develop and execute integrated change management strategies aligned to BTO initiatives and business cycles.
Assess organizational readiness and stakeholder impact for transformation initiatives.
Build and maintain stakeholder engagement and sponsorship plans.
Design and deliver change plans including communications, training, and adoption metrics.
Partner with BTO PMs to embed change activities into project plans and milestones.
Support leadership and functional teams through change impacts, resistance, and adoption risks.
Define and track adoption, usage, and benefits realization metrics.
Ensure changes are sustained through standard work, governance, and reinforcement mechanisms.
Support global standardization while accounting for regional and functional needs.