The Area Manager oversees multiple residential homes and staff teams within an assigned region, providing leadership, operational oversight, and program support to ensure high-quality, person-centered services and compliance with state, licensing, and Medicaid requirements.
The Area Manager also plays a critical role in maintaining operational stability, addressing program concerns, and supporting individuals in making meaningful choices within community-based residential settings.
Participant & Family Support: Promote individual choice, independence, and person-centered planning while assisting with operational, staffing, participant, and family concerns in a positive and professional manner.
Operational Performance & On-Call Support: Monitor staffing trends, program performance, operational needs, and fiscal responsibilities in partnership with leadership teams while participating in on-call rotation and responding to emergencies or operational concerns as needed.
What Makes You A Great Fit:
Requirements
Education: Bachelor's degree in Human Services or a related field required, including Psychology, Counseling, Sociology, Allied Health, or Human Services.
Experience: 2-3+ years of experience supporting individuals with intellectual and developmental disabilities, long-term care, or community-based services, including prior supervisory or management experience within residential or human services settings.
Program Knowledge: Understanding of person-centered supports, compliance standards, and Medicaid/CIH Waivers or HCBS services preferred.
Technical Skills: Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms.
Licensure & Transportation: Valid driver's license with a driving record that meets agency insurance requirements.
Industry Expertise: Experience supporting multi-site residential or community-based programs.
Leadership Development: Experience with staff development, training coordination, or leadership mentoring.