Install, configure, and optimize Agilent Spectroscopy hardware, software, and networked systems at customer sites
Diagnose and resolve product performance and availability issues at the system and solution level
Perform preventive maintenance, repairs, upgrades, and system optimizations
Proactively identify potential equipment issues to prevent unplanned downtime
Advise customers on preventive maintenance schedules and configuration best practices
Deliver fully integrated solutions, including peripherals, operating systems, and application software
Build strong customer relationships through clear communication and high‑quality service delivery
Train customers and, as needed, other field engineers on Agilent Spectroscopy solutions
Territory Coverage
The ideal candidate will reside within the Louisville, Kentucky Metro Area . Note: No relocation is offered for this position at this time.
The position requires an active driver's license.
Company Vehicle Program: Either vehicle mileage reimbursement or a company car is eligible for this territory.
Territory: KY, covering IL, WI, MI, IN as needed.
Requirements
Bachelor's, Master's, or equivalent university‑level degree in Chemistry, Analytical Chemistry, Physics, Engineering, Biochemistry, or a related scientific discipline (or equivalent combination of education and experience).
1-2+ years of hands‑on experience working with analytical instrumentation, including maintenance, repair, and troubleshooting.
Highly preferred: hands‑on experience with ICP‑OES, ICP‑MS, and/or UV‑Vis spectroscopy.
Strong problem‑solving skills with a systems‑focused approach.
Excellent verbal and written communication skills.
Proven ability to build and maintain strong customer relationships.
Ability to travel 50% or more, based on the territory at the time.
Valid driver's license required
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least April 29, 2026 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.
Benefits
Equity / stock optionsPerformance bonus
Additional Information
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek-so they can do what they do best: improve the world around us.
Every day, Agilent Field Service Engineers help customers solve complex technical issues, enabling scientists to make discoveries that enhance the quality of life. Through this work, we keep laboratories running efficiently and reliably.
As a Field Service Engineer, you will support customers through on‑site installation, implementation, preventive maintenance, and repair of Agilent Spectroscopy systems.
You will work across a variety of laboratory environments, applying strong technical expertise, problem‑solving skills, and a customer‑first mindset.
You will support integrated solutions, including hardware, software, operating systems, and networking components, while continuously developing technical depth across Agilent's Spectroscopy portfolio.
Agilent · KY Louisville