Serve as a Strategic Partner to the Head of Communications: Act as a thought partner and extension of the Head of Communications' capacity, helping to shape priorities, prepare for leadership conversations, and ensure nothing important falls through the cracks as the function scales.
Shape How the Function Works: Define the operating model for how Communications works internally and with its cross-functional partners, including the frameworks, processes, and shared norms that make collaboration consistent, efficient, and clear.
Build the Communications Intelligence Infrastructure: Define and maintain the data sources, reporting frameworks, and cadences that give the team a shared, accurate picture of how Sonos is showing up across earned, owned, and cultural channels.
Synthesize Cross-Channel Insights: Pull together signals from earned media coverage, owned social performance, influencer programs, and cultural trends - and translate them into something the team can actually use to make better decisions.
Drive AI Integration: Identify and embed AI tools and workflows into how the Communications team researches, plans, and reports - building practical advantages into the day-to-day work of the function.
Competitive and Cultural Intelligence: Monitor the media and cultural landscape - competitor activity, category trends, platform shifts - and surface what's relevant before it becomes obvious.
Manage the Tech Stack: Own the Communications tool ecosystem, making decisions about what the team uses, how it's configured, and when to add or remove tools as the function evolves.
You Are:
A strategic communicator who understands how comms and editorial work actually gets done, including the decisions, tradeoffs, and dynamics behind every deliverable
Comfortable with data and measurement. You know how to read performance signals, interpret what they mean for the work, and communicate that clearly without overstating what the data can tell you.
Genuinely curious about AI and data tools, with a habit of experimenting and finding new applications be
Benefits
Vision insurance
Additional Information
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.
This role is located on-site at one of our offices
This position is office-based, meaning regular in-person collaboration or use of office equipment is essential to maximize effectiveness for this team and/or position. Qualified applicants must live within commuting distance of New York and should expect to be in office a minimum of 4 days per week.
Reporting to the Head of Communications, you will serve as the strategic and operational backbone of the Communications team at Sonos, holding a full view across all four practices, driving the planning and execution rhythm of the function, and making sure the team is consistently working on the right things in the right way.
You will be a thought partner to the Head of Communications and a connective force across PR, Influencer and Community, Corporate Communications, and Owned Social, helping translate direction into plans, plans into action, and results back into decisions, as well as between those practices and the regional teams that execute against global strategies.
This role requires close collaboration across Marketing and beyond. You will build and maintain the working relationships, shared frameworks, and operating rhythms that make cross-functional partnership consistent rather than ad hoc, and you will help shape how the Communications team communicates its work and impact across the organization.
You will have the opportunity to define what strategic operations looks like for a modern communications function, from annual planning architecture to the systems and tools that help the team move with clarity and speed.
Your success will be measured by the degree to which the Communications function operates with coherence and intention, clear on priorities, grounded in the right information, and consistently translating strategy into work that moves the brand forward.
Sonos · New York, NY