Credit Controller

Benefits

Additional Information

We are seeking an experienced Credit Controller to join our AR and Credit team, where you will work from the Warsaw offices in a hybrid model to provide expertise on Credit Risk, seek solutions to remove credit blocks and guide Sony's sales teams and customers to create strong relationships. As a key member of the function, you will be responsible for managing day-to-day credit risk, order releases, processing claims, dispute resolution, and avoiding bad debts in your region. Providing expert credit risk advice and resolving issues for Sony businesses and multiple entities, including consumer and B2B customers, will be part of your daily responsibilities. You will work on a range of tasks, but also projects ranging from customer-specific to optimising processes, and you will be required to build relationships across local Sales & Marketing Teams, Sony Platforms, our outsource partner, and dealers. You will join a skilled and experienced team that works collaboratively and shares knowledge. Your manager values providing the support and freedom to work in the way that suits you best and will be able to help you navigate the business and develop your knowledge/skills. You will: Share professional insight into Credit Risk Management to prevent bad debts and overall related general accounting (insurance, legal, etc). Deliver the local AR & Credit-related activities by applying technical finance expertise and people skills under the direct supervision of the Credit Manager. Assist the Credit Manager in finding alternative and cost-effective ways of managing credit risk. Work as a business partner with sales, customers and credit insurers, bringing value add in decision-making, forward planning, and risk mitigation Be the first contact point for AR & Credit-related issues in own portfolio. Ensure timely maintenance of all credit-related customer master data. Ensure due diligence of customers to be assigned is completed timely. Take all necessary actions to minimise the risk of overdue on assigned customers. Work jointly with the outsourced partner and Sales teams on overdue escalations Ensure timely review and controlled release of credit-blocked orders. Proactively work to improve efficiency and reduce overall workload, while ensuring credit risk is optimised and bad debts are avoided Regularly review own portfolio in order to report protracted overdues to the credit insurance provider in a timely manner. You will bring: 5+ years of experience as an AR/Credit Controller in product-oriented, commercial companies (e.g. FMCG) Exposure to credit insurance and risk management Exceptional communication and relationship-building skills Highly organised and resilient to challenges from Business Areas / Customers Fluent English and Polish Your new office Based at the Warsaw Office, you will enjoy a modern working environment. Our office is part of City Gate and is located near the centre of Warsaw, on the border of the Central Business District (COB) and Wola. This location guarantees easy access to the facility, both by public transport and by car, and additionally, there are metro stations of line 1 (Ratusz Arsenał) and line 2 (Rondo Daszyńskiego) nearby. We have an onsite canteen and café, with free coffee/tea available in the office kitchens. Life at Sony We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture. We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing . We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about. You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap! Bring your uniqueness to Sony We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony's purpose - 'to fill the world with emotion, through the power of creativity and technology'. We want you to bring your unique self to work and help shape our culture. We are Sony Europe. Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us origi